Fat Dan's Deli — Restaurant in Indianapolis

I've attempted to contact Fat Dan's discretely via the online form on the website as well the Mass Ave Facebook page through messenger; both attempts were timestamped @4:30p on 8/24 & 9/1 @5:30p. My FB message was marked as read & nearly 1 month later I am sad to say that my feedback & comments were both disregarded. My feedback is paraphrased as follows:

"Hi there, I visited Fat Dan's in Broad Ripple Friday 8/2/19 & I wanted to share feedback from my visit. I've been looking forward to visit for a over one year now.

Closing time was 11p & I called around 10:40 to place a carryout order but the person who answered the phone responded that phone orders stop at 10:30 but as long as I walk in the door by 11 my order can be taken.

I arrived around 10:55p and the guy at the counter told me they are getting ready to close. I replied that I just got off the phone and was told that as long as I walked in by 11, my order would be taken; he asked me who it was that I talked to; I wasn't able to answer this as they didn't state their name when answering the phone.

He returned to the counter, not too enthused, and began to take my order. $44 and 10 minutes later my order was ready. Tipping for carry-out orders has always been a very debatable topic but considering my "inconvenience" I gave an extra few bucks for my 10 minute visit. I said thank you, grabbed my bags & departed. All he said was "there you go." No smile, no "thank you," no "have a good one."

After months of anticipation, I took a bite of a chicken wing as soon as I sat in my car. The flavor was just okay; it resembled more of a BBQ grilled over charcoal vs. smoker cooked.

My Wells St. Burger had good beef texture, cooked to the proper temperature & tender however; someone had completely disregarded seasoning the beef. No flavor besides the toppings that came on the burger.

The brisket was like eating leather: dry with unpleasant mouthfeel. I spat it out & threw out the rest.

The pastrami/corned beef sandwich was just another bust: dry, small, bland & unseasoned.

I don't know if it's because I came in right before close or if they had a bad day but my 1st visit to Fat Dan's was truly a huge disappointment, especially since I've been wanting to come here for years.

I wouldn't have gone there before close if the guy on the phone had told me otherwise but he said as long as I walk in before close I would be taken care of.

But I'd like to know if anything can be done. I basically spent $44 on food that was pretty much inedible. What options do I have ? I have the receipt if needed (Trans #00563338 on 8/2/19 @11:00:25pm /// Total: $44.36). I need someone to get back to me as soon as possible...

We were in Indy for a show at Butler. I was looking on Google for places close to Butler, when I ran across this place. My husband's family are from the Chicago suburbs and we love "Chicago food" so this was close and sounded great. I called in to see if they get super busy for Butler shows. They said busy but not crazy, however, that night, half the restaurant was rented out for a private event and there was a Cubs wild card game that night so it probably would be crazy. We had our hearts set on it already, so we decided to give it a try and hope to get in. We snuck in just before the game started & the large reservation came in and that was the ticket. It got really busy after that. It was fun to be there with all the Cubs fans but as a Cubs fan but not a crazy involved Cubs fan I kinda felt bad for taking seats. Our waitress was very friendly, efficient and checked in on us several times. I ordered the Chicago combo but asked to switch the Italian sausage for Polish. It was very good. Probably the best italian beef and one of the best Polish I've had. I couldn't eat the whole thing so I ended up splitting the bun in half and only eating the sausage and took the Italian beef home for my husband to have leftovers. My husband ordered the The Flat Daniel burger and "the best fries in the universe". He enjoyed his burger and the fries were pretty great. I also ordered a whole pickle. The pickle was a deli style pickle and was exactly what I was wanting. We really enjoyed our time at Fat Dan's and are hoping for a Cubbie win!

P.S. The...

Fat Dan’s Deli is located just north of 54th Street on the west side of College Avenue, across the street from Fresh Market. Stepping inside, you’ll find yourself looking at a square-shaped bar, surrounded by tables. There’s plenty of seating at the bar and tables, as well as a split booth, with additional seating outside when the weather permits. And when conditions are just right, two large overhead doors open up, bringing the outside in.

The menu is quite expansive, offering hot dogs, sausages, chicken wings, burgers, and general pub food. The service here is great, and the pub grub is well above average.

For our meal, we decided on the Chicago Dog—my wife thought it was decidedly great. She also tried the dry-rubbed and smoked chicken wings, which she declared were fabulous—some of the best wings she’s ever had. I went with a Fat Dan’s single-patty burger, “drug through the garden” just the way they make it. The dog and burger both come with chips, which neither of us wanted, so we ordered French fries to split instead.

Everything here is served on paper plates with plastic silverware, which adds an unexpected but cool character to the venue. Overall, we really liked it—the food was delicious, the service was exceptional, and the place had great energy. We’re already looking forward to a...