They drop the ball I ordered pizza from two different locations your Figueroa location large 3 topping pepperoni sausage and mushrooms and your Crenshaw order the special two pizzas for the $11.99 hand toss pepperoni and bell peppers and pepperoni and sausage all we're good except for one the pepperoni and bell peppers look like it was in too long or maybe it was someone else's order it was dry and half burnt it wasn't hot the pepperoni and sausage was hot and fine so we didn't understand why we got one Pizza Hot and the other one wasn't we were too tired to come back and complain and bring the pizza back so we were displeased with that call over to a friend's house to make sure that they're pizza was fine that they picked up from the other location they said it was so we didn't b have to be bothered with that Pizza ! Pizza Hut!!! please do better next time don't have me pick up one hot pizza and another one dry and half burnt I'm starting to not like this location sometimes this is not the first time that this is happen I like to patronize my local stores not complain but if it continues to happen I would just have to go down the street to (Papa John's )which is a stop before yours please do better...
Read moreThis is the worst Pizza Hut place I've ever dealt with. I ordered a large pizza and wings, but forgot to change my sister's address that was automatically there, to my address since I wanted it delivered to my place. I called them to tell them that if the address can be changed and their response was that "we don't deliver to that address," like seriously? I only live 11 minutes away from the pizza place so it was so odd that I had received that answer. When they told me that, I told them to cancel my order since they couldn't deliver, but funny thing is that the delivery guy was already on their way, which made it even more weird. They couldn't deliver, but yet the delivery guy was already on their way to my house? They cancelled my order and I told them to give me a refund, which I'm yet to receive. It's been 5 days already and no refund. They didn't even offer me credit or a free pizza, like other Pizza Hut locations do. In never ordering from...
Read moreI remember my experience, there was a line of people so I waited for them to make their orders, the cashier called me over to make one, I was confused until I found out that line was for people waiting for their order, I was dumb and paid with my card, I remember once I did a guy walked in and asked if his order was ready, the cashier said no and the guy enraged yelled it's been 45 minutes, then a lady asked and hers was ready, she asked if the pizza was warm and the cashier touched it like how the hell do you handle money then touch a pizza, I waited a total of an hour and 30 minutes, thank God a guy was there to fight for refunds, I got my money back and wasted me time, hell they should have paid me for being there, never going back and I recomend no one else does either, if I were the owner I'd declare bankruptcy or at the very least hire some new staff with a new system, and maybe do...
Read more