Panda Express — Restaurant in Inglewood

I come here once a week and well, Panda is Panda. Very good tasting food. This specific location I closest to my current job site so I have no choice but it's unfortunate that not all the employees here are happy to have a job. First, I have to say Rose is ALWAYS very polite and approachable. Always has a smile. Always courteous. She should teach the others customer service 101. And then there's Karen. Today I went in and she had the most straight, stale face possible. Right off the bat, she gave off a bad vibe and NEVER once smiled. It's unfortunate because some people wish they had a stable job but I guess Karen would rather work elsewhere. I'm solely going based off of her attitude and her lack of customer service. She wore a black shirt as opposed to the red everyone else had on so I'm not sure if she's of a higher position than the others because then if that's the case...then customer service at this location will suffer. Sadly. If it weren't for Rose's great service, this would be a less of a rating...

Had an hr drive home and decided to drop by the nearest panda express. Got my food and went to get the utensils - there was no spoons or forks. Asked the Cashier Lea A and she told me will get me one once she gets to it. I asked her how about paper napkins - she told me they have a roll out there i should cut a pace off a paper towel roll ....... lol...unbeliaveble She finished whatever was doing and started sweeping the floor ...... i reminded her that; i was still waiting for forks and spoons ...... she did not bother to wash her hands and got a box of utensils and stocked up the empty containers. ] I as shocked .... told her - will need to get my own utensils. Never seen anyone go from sweeping to handling food. She ignored me and went back behind the counter to serve another customer's food without bothering to wash her hands. Will never eat at this ghetto...

Your employee Leslie or lessalee, whatever her name is. She was very rude, not professional, not at all . She thought it was funny to have people wait and lie, saying that the food was done. She is not professional. I would like to speak to someone. I felt discrimination when she was taking my order. I saw the hatred in her eyes . I had to cancel due to the long wait and never got my return. I appreciate the late manger jerreka. She handed me very professionally. I does customer service especially in the food industry.I know what to say to customers and not to say nor look at anybody or anyone no type of way You can't treat people and look at people just because you feel discussed like I said that girl need to be fired.She is very unprofessional and she makes a bad look for...