Last night, my tire went flat, and since no other shops were open, I had no choice but to go there. I told them I wanted to replace my two front tires. When I asked the price, they said it was $350, which is way too much. I mentioned that I didnât have a wheel lock key, and they said they would charge me $25 for it. I had no choice but to agree to this as well.
After my tires were replaced, I asked them to replace the broken wheel lock bolt with another bolt, and they charged me an additional $10 for that. I reluctantly agreed to this too.
When I wanted to pay, I told them I could only pay with a credit card. They told me they only accepted cash or Zelle. When I said I couldnât do that, they rudely threatened to remove my rear tires and started shouting at me. Even though the card machine was right in front of me, they said such things.
I definitely donât recommend this place. Even if youâre desperate, you shouldnât go there. They put on two low-quality tires, and the experience was terrible in terms of both price and behavior. I will never go there again, and I absolutely do not recommend anyone else...
   Read moreImmaculate service and staff. I was treated so kindly and made to feel safe and comfortable. I had a terrible flat tire in the middle of the night which they fixed happily, checked my other three tires, and filled all of my tires up with air to ensure that I had a safe drive home. I was able to purchase a brand new tire at an affordable price. It is because of Santa Cruz Tire Shop and repair, that I was able to make it back home safely. I cannot thank you all enough for the incredible work that was done in a...
   Read moreIf I could give them zero I would! I passed by today around 9:40pm because my car was notifying me to check the tire pressure. I passed by this tire shop because I saw it while I was driving, they were charging $5 per tire to check the tire pressure. I left because I didnât have my wallet. While I was leaving a man with semi long hair and a hat on that worked there screamed at me saying ânothing is freeâ. I think that is being disrespectful and really bad...
   Read more