Rincon Latino #2 — Restaurant in Irving

I have been a customer of this restaurant for years, but tonight i had my worst experience in a restaurant, i ordered 2 pupusas of loroco whit cheese and she brought me 2 pupusas whit only cheese, I told the waitress that I had ordered pupusas de loroco with cheese and she told me that she did not work in the kitchen, I think that was not the answer she would have to give me, but she told me to leave them and I think that was not an answer either, but when she brought me the bill she was charging me for the order that was wrong and that I did not eat them.

I told her that I was not going to pay for the food that had not eaten me and that had brought me wrong, but she told me not to worry that she was going to pay them and that was not the answer I expected. I asked her that I wanted to talk to the owner, but first she told me that he was not there, but the owner never arrived, when I saw that an employee told him that I wanted to talk to him, but he disappeared.

very bad service from this waitress and the worst of the owner, I never plan to return to this restaurant and much less recommend it. that showed me that they do not appreciate...

If I could give it negative star I would give this place a negative -100 star why? First this place too loud to even hear anyone around or can't even speak to the waitress to order cuz their blasting loud ass music, reason number 2 it take about 5 min for them to take your order and it take about another 5 min for your stail chip and flavorless salsa to arrive at you table and it takes about an hour for the food I order to get to the table just to send it back cuz I order easy simple chicken nachos and my brother also got the same thing and my mom go pupusa, my brother and I send our noches back cuz chip were stail cheese was not melted enough and my mom's pupusa were cold and it took 5 min for the waitress to notice that she didn't have her cortido the salad that goes with the pupusa. at the end we decided to eat half nacho and take the rest home coz of the blasting of the music...

Stumbled in here by accident with a friend yesterday and was blown away by the food and service! I'm so glad I found this place! New to dallas but will definitely make this a regular spot for me. I forgot what it was called but I got this like shrimp soup that was absolutely packed with seafood and shrimp. It came with two cheese tortilla things and a code of lime rice. The soup was so smooth and delicious. My meal with tip cost me $19 so a little expensive for lunch, but they did have cheaper options than what I ordered, and the amount of food I got was well worth the price. I'm still eating leftovers the next day. Service was also great! Our server was super friendly and attentive. I really loved this place! My one note for improvement would be the atmosphere.. it's a little dark and uninviting looking, but...