Smoothie King — Restaurant in Jackson Township

Smoothie are good but every time I go here with a reward or coupon they charge me full price. I tell them before I pay that I have a coupon/reward and then every time they mess something up and I get charged the full price. I wasn’t going to write a bad review about it but it’s happened about 4 times now. I also went on $5 Friday and got a 32oz smoothie and they charged me full price and didn’t tell me. I found out when I looked at my credit card statement a few days later. The only time I really go here is when there’s a deal because they are overpriced compared to other places. I likely won’t be returning due to this. Especially because after each of these incidents they either didn’t let me know they accidentally made me pay the wrong amount or they told me that I can just use it another time and didn’t...

Just lost a loyal customer. Went through the drive-thru to order two smoothies on two separate orders. I told the person that they were different orders. When we got to the window to pay, he said he did not hear me say I wanted two seperate orders and proceeded to complain about how now he has to re-ring the order and that I would lose my $2 off and I will have to call corporate, that he has no control over it and doesn't know how to put it back on my account. He made it seem like it was a bother, and an inconvenience to separate the order and made excuses as to why he didnt hear me. He then told me he was the owner!! Wow! Horrible customer service for being a business owner! Was very rude! We will take our business elsewhere and will make sure to share this horrible experience with our...

Just swung by after a rough night of pregnancy nausea/sickness. I explained my situation to the woman taking my order in the drive thru and asked if she had any recommendations. She had me pull up to the window and broke down why certain ingredients would be helpful (sour, ginger, protein, etc) and helped me come up with a smoothie that tasted good and i could actually keep down - two things that are very hard to come by these days! she even let me taste a sample cup to make sure i liked it before giving me my order. 10/10 customer service, i...