Sonic Drive-In — Restaurant in Jackson

Hot day, had a sudden craving for a milkshake. I give Sonic 5 stars for milkshakes because more choices and great shakes. In general, the food is always good too, sometimes it's a little smashed. I like the option of getting an mini shake because that's all I can consume per serving. My husband likes the large shakes but I ordered a mini to take home to him because it was close to dinnertime. I ordered two mini shakes, a hot fudge and a Reese's shake. I said 'mini' twice but the total, $9+ for two shakes indicated that I was charged for two small shakes. I let it pass. My hot fudge shake was good but sucking it through a straw tasted more like a regular chocolate shake. My husband always orders a chocolate shake but he is a fan of Reese's so I wanted him to try something different. He liked it of course. He finished my shake and liked that one too. How do you not like a Sonic shake?! Yes, I over tipped my server. I didn't care about the wrong size, I could have corrected if I wanted to. The service was fast and the server was very pleasant, smiling and cheerful. I've worked the food industry and I have a keen eye for people who know the importance of what it takes to earn good tips. Some service people are like bio-robots, just doing the job. Some service people 'see' you as a person and they are personable, they care about what they are doing and about providing good service. Good service deserves good rewards, generous tips. I like Sonic. I've gotten good food and good service at every location...

Every Sonic experience has been amazing, the customer care is unequaled anywhere; the best burgers in Jackson. Always fresh ,always hot. The morning breakfast toaster is amazing .I keep getting surprised and enjoy every selection I've chosen on the drink menu I love this Sonic and the people there make my life a little better each day and that's why I keep going back .Sonic's people treat me with kindness & helped me when they didn't have to and also show human dignity and compassion in a trying time in my life .God bless them all and especially two of the ladies who are this company's biggest assets, Christy,and Cynthia. Thank you Sonic for making my day a little brighter and giving me quality and value of my dollar by never failing to do so much more than I ever get at any of the other places I once ate. Food is always amazing and the human kindness is in the beautiful people who make me smile and feel like family. 10 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 stars!!! I am a loyal customer and would like to challenge all of Jackson to give your best appetite and business to the Drive Inn that's worthy of your money and patronage because they will make you happy you are eating the best possible burgers, tots,blasts, and breakfast toasters,offered anywhere in Jackson period!!! KUDOS TO SONIC FOR MAKING IT EASY TO GET A GOOD MEAL AND A...

Sonic North Highland Jackson Tn. May 27/2023 10:00pm. I would give this place 0 stars if I could. I ordered 2 corn dogs, 2 ice cream cones, and a small drink. Waited 35+ minutes and asked how much longer would it be on my order. The manager rudely said I don’t know you have 12 other orders ahead of you. At that point I just asked for a refund. The manager then said you have to wait in line for that too. My husband waited patiently outside the door of the restaurant for 10 minutes. Still no refund. We asked for a refund so we could leave peacefully. To make a long story short the police had to be called in order for the manager to give a refund.This took 1 minute. Another customer said she had to call the police to get a refund as well. On top of that Sonic workers clothes looked like they work in a car garage. These people looked scraggly and unkempt. Worse service in Jackson Tn. This isn’t fast food....