Papa Johns Pizza — Restaurant in Jackson

They use door dash to deliver and it takes 10 years to get your food.

Tried again , and both pizzas were absolute garbage. When you order extra toppings and get even less than what is required to be called a pizza it pisses you off. I paid for them ? What’s y’all’s deal. If you’re the owner then respond to these comments and help us out. Your establishment needs true help.

YOU HAVE BEEN WARNED (ZERO Stars)

First off , let me say that every review in the recent months are fake . There is absolutely ZERO chance these people have actually eaten at this particular location. This place is consistently bad . I really wish it wasn't . Papa Johns as a whole is ok , but the Jackson tn. store is a complete joke. They take pride in doing the least possible. Every time ive ordered from them its a disappointment . I wish this location would close or the owner would fire everyone and start over .

The past three orders :

First order - Pizza was not correct

Second Order - Thin crust , burnt to hell and they still sent it out . I could not believe my eyes.

Third Order - Pizza incorrect and the cheese was so minimal it could have passed for some burnt pita bread .

Do EVERYONE a favor and close your doors.........

YOU...

I was traveling through Tn and stopped in Jackson. Called Papa John's, my go to for consistent good food, asking for delivery to me at the LaQuinta. First issue: Needed exact address for LaQunta which is about a mile away in Jackson, TN! When I explained I wasn't from there the response was still that I needed to provide the street address. Having ordered Papa John's in at least 15 different cities in 6 different states I was surprised at the complete lack of interest in trying to help a customer. Second issue: Delivery time was quoted as one hour. That is incredible to me and on a random Sun evening I was shocked. Third issue and last strike: I said I would come and pick up the pizza. No can do. Their pick up was closed. 45 mins before their store closed. Why? No reason or conversation given. I canceled my order and went to Jet's Pizza. My delicious pie was ready when I got there and it cost less than the Papa John's. I won't make the mistake of calling that...

Beware of lazy employees who don’t want to take phone calls in store so that you can order your food. I was first told on the phone that I called the wrong store number (despite calling same number last week with no issues), only to dial right back to the store again and then be told they were “too busy” to take my order. But when I showed up in person 2 minutes later, they were suddenly plenty free to take my order then. Pizza here is great, but be prepared to experience a “pass the buck” mentality from employees.

PS: when I went back to pick it up, all the employees had plenty of time to be out back on a smoke break, with no person...