Brown Sugar Bakery/Veteran Roasters — Restaurant in Jefferson Township

Veteran Roasters and Brown Sugar Bakery are apparently two businesses local to Chicago. Their combined kiosk serves typical coffee shop fare in the small food court by the K gates in ORD Terminal 3. This food court was quiet and not busy compared to the other food court that I walked by in Terminal 3, but that could've just been because it was early. The service here was excellent for an airport food court. There was just one cashier/barista, but she was pleasant and efficient. The line moved quickly. I wanted to try their "matcha elaichi" drink, but they were out of the elaichi. I had assumed this was a combination of matcha and chai, but saw someone else get a chai latte, so I guess the elaichi is a different flavouring. I decided to just get a chai latte. The chai was had a slightly artificial taste. I think it was better than Starbucks chai (definitely less sweet) but I still didn't really care for it. I had been planning to get just the drink, but the muffins looked good, so I got a banana nut muffin too. I liked the muffin, it was fluffy and not too oily or sweet. Tasted fresh. Despite the letdown with the drink, I was happy with muffin, and relieved to have such a pleasant experience with the service. I would try this place again if I was in ORD, but order a different drink. I’m not really a grilled cheese person, but the grilled cheese on Texas toast that I saw in the display looked kind of...

A friend told me about the BSB located at O'Hara. I promised him that I would bring him a treat from the bakery. I purchased a grill cheese with bacon. When I got to my gate I unwrapped my sandwich and the bacon was uncooked. I had to wait until I got home and popped the bacon in the microwave. I also purchased some treats as I promised my friend. At twelve dollars each, they were not as fresh as I hoped. I'm not going to give up on BSB. I hope to try the 75th street location. If my experience is even remotely close to the one at O'Hara, I will not give this business another cent of my hard earned money. Oh, and please have more than one person...

The staff was friendly and helpful but unfortunately the food was very poor quality overall. $15 for a bacon grill cheese sandwich that includes 2 slices of regular sized bread, cheese, tomato and bacon. Additionally the bacon was cold and...