Absolutely horrible experience. Wish their were negative stars I could rate this place! We are from out of town and wanted to order some food after a wedding we attended. We ordered at 11:20 p.m. delivery said should be there between 12:20-12:40a.m. never came. Finally i called about 12:45 and was told by some RUDE lady that their was 1 driver out and doing the best they can. She then told me my food would be delivered within 20 minutes. So my husband waited it the hotel lobby for almost an hour. I called them back and the same rude lady answered the phone and demanded to know where I was calling from. I told her the Hilton hotel where she proceeded to scream for me to say the address, so I did. She then yelled to someone that I "was blowing up HER phone". I told her mam I called once previously, its not blowing up the phone. Where is the food?? She proceeded to tell me the delivery driver would call me and be on the way. Well of course no one called. By 2:20ish a.m. i get a call from a girl saying the food is here. I told her I didn't want food sitting in someone's car for over 3 hours and asked for a refund. She said she was just the delivery driver and hung up. I called the restaurant to request a refund. The same RUDE lady picked up and said EATSTREET was to call her and then she would do the refund that way. Obviously that was a lie and when i reached out to eatstreet they in fact said the restaurant was to call them and start the refund process. I attempted to call back twice today and a man answered and deflected everything I said. These people are crooks!!! Will never ever recommend to anyone! Can't believe they get away with this, and seeing other comments , I should have known this was their MO!!! First off, learn some customer service, secondly stop robbing people of their money, and lastly don't be on the eatstreet app when you can't deliver. The worst service I have ever...
Ā Ā Ā Read moreThis was the single worst place Iāve ever eaten. When or waitress arrived to our table and asked what we wanted to drink, we asked for water. We were all very thirsty. She rolled her eyes and walked away, later returning with a pitcher of water. She came back a few minutes later to take our order. My husband and I ordered a chicken quesadilla to share, while our cousin ordered fish and chips and another basket of tortilla chips (which were an additional 25 cents). About 15-20 minutes later my husband and Iās quesadilla arrived, with nothing else. We waited to eat because we figured the fish and chips would be arriving soon.. still no tortilla chips either (easiest thing to prepare on the menu, just grab and go). About 10 minutes after OUR food came, our waitress came over to ask how everything was, when my husband said we were expecting another meal, she asked what we ordered... we told her my cousin ordered fish and chips and itās been awhile, she said ok and to give it 10 minutes and itāll be out. We started eating and even finished before she came over 20 minutes later again. She asked if everything was ok, we just kind of blankly looked at her. She walked away anyway, without making sure we had our other meal, which we didnāt. At this point, my husband was annoyed. It was 11pm and we were tired. He went up to the bar to talk to the waitress. She had never even put the order for fish and chips in, she just went to put the order in when he came up to talk. He told them to cancel it and he would like to pay the bill. Worst service ever. The chips were almost burnt and the quesadilla had a large amount of cheese. I wonāt say it was the worst food as well, but I would never eat there or recommend anyone to. Enter at...
Ā Ā Ā Read moreWith prices like a steakhouse on Clark street, but quality that whispers of food poisoning, El Ranchito is one restaurant you couldn't skip.
Upon entering the gloomy taqueria, you notice the flashing lights on six slot machines, a manager carelessly scrolling faceboom and some daytime drinkers strewn anout the bar. When you read the menu, your attention is called to the prices, which seem to have a decimal in the wrong place, when in fact the only thing in the wrong place is you. Burnt, cold and flavorless chips accompany their watery salsa as you glance at the door. Deciding against better wishes, you stay, and order a $4 horchata. Luckily its the same "Klass" brand you bought from walmart, so there's no new experiences to worry about. After ordering your food, you try to put on some music to distract yourself from the quesadilla on its way, but someone didn't pay the juke box bill.
When the food arrives, you notice the cutlery is dirty, just like the tables and chairs. When you pick up your disappointment of a quesadilla it drips with oil, but not the pure olive kind, more like the secretions of a lawnmower engine. It's dirty guacamole side is old, like a nice cheddar, only guac doesn't age well. You go to the men's room, only to notice a decrepit ceiling, falling dryer and stained mirror before quickly deciding to just hold it in. When you finally finish what could be your last supper, the bill is a whopping $50 for the three drinks, three tacos, one quesadilla and a burrito. (Your three friends had accompanied you, but now you're blocked on Snapchat.)
If you don't believe me, fine. I invite you to go and see, then pay the price...
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