Jimmy John's — Restaurant in Jefferson Township

I go to this restaurant almost every weekend but this weekend I was told that I am not allowed to pay with a $50 bill when I have multiple times before. When I asked where was the sign stating that paying with a $50 bills against policy, my server said there is no sign but you cannot pay with a $50 bill. This is the first time I’ve ever heard and again I go there anlmost every weekend. Before the whole transaction started, I was told to please hold on and the sever removed herself to the back room with the money that I had gave her just to come back to tell me that I could not use it. This was in the middle of the day. Why I asked her why and explained to her that my change would only be $12. She said we don’t have the change, very unprofessional and hard to believe. I have been a Manager/Leader/Boss for years. There is no way a restaurant does not have change in the middle of the day so close to lunchtime. Now if there’s a new policy in place there needs to be a sign and since there is not a sign, I as a customer should not have been inconvenienced 2 o’clock in the afternoon (on my lunch break) by the shortcomings of an unorganized and unprofessional management. I say management, because a Business is only as good as...

Worst place ever.. Should really get new workers. I asked for a little Turkey Tom sandwich for my little niece and when I got home to give her the sandwich there was just guacamole, tomato’s and cucumbers. First off my niece is allergic to guacamole!!!!! No one even said that I said with a clear voice Turkey Tom sandwich!! Thank god I noticed before my niece took a bite! Then we would’ve had a bigger problem home having to take her to the emergency room!! Big suggestion to whoever is the owner maybe tell your works to stop talking so much and do their job correctly. Or get hearing aids! Too much playing around didn’t even make the...

On June 6th I placed an order online and when I went to pick it up I was told "we have no bread" If you have no bread, why are you taking people's money and orders? I was given wraps instead of sandwiches, and one of them was missing the added bacon. When I reached out to the company to explain the situation I received an automated email that said someone would reach out to me in 48 hours. Noone has reached out and it's been over 3 days. So they are happy to take people's money for sandwiches, give wraps instead, and provide no response when given customer feedback. Overall...