Subway — Restaurant in Jersey City

Awesome + a solid owner. They did ask for feedback :)

This is specific to the new panini sandwiches.

This is one of those things where the picture and reality of what you actually get doesn't quite jive.

These type of sandwiches are supposed to be crispy, with grill marks on top and bottom (like in the advertised photo), but the Subway version is usually soggy (you're heating a sandwich inside of a bag) instead of being crispy and the portions are often too much, since the sandwich isn't actually being pressed, which helps seal the ingredients.

In my case, I'm often left with spoonfuls of tuna on the sandwich wrap. American life/food culture is so extremely wasteful, something I've discussed with this owner before, and I'll ask for less tuna just so it's not spilling all over but it still happens

In hindsight, I'm now wondering if I'm being charge extra just to toast my sandwich since grilled it doesn't look like the panini in the photo, nor is it crispy as panini bread should be.

It's not the fault of the owner they come out this way, as he's following a recipe and I'm not sure if as a franchise owner how much liberty he has to modify this items preparation but someone at some level at Subway should compare this sandwich to places known for...

Asha is truly the heart of this Subway! She greets everyone with a big smile and such positive energy that you can feel it as soon as you walk in. She makes your food like she's cooking for family - with care, patience, and love in every detail. Her service is always top-notch quick but never rushed. The sandwiches are perfectly made, fresh, and exactly how you order them. You can tell she actually enjoys what she does, and that makes the whole experience so much better. The restaurant is always clean, organized, and has a nice welcoming vibe. You can really tell Asha takes pride in her work and goes the extra mile for her customers. If every Subway had an Asha, the world would be a happier (and...

As a whole I have no or with the food here in fact I don’t mind it at all. HOWEVER what I do mind is the staff at this particular location. I have been here a few times and have received the same treatment as before. I’m not saying there is anything to do with race here but I am a darker skin color than the other customers there. And the one guy at the counter seems to never fail to stair at me like I did something wrong when I didn’t do anything wrong. Each time I have gone here I have gotten the same reaction only to me and no one else. I am so upset if you have any comments about me as a customer at least wait till I leave. NEVER COMING...