Dunkin' — Restaurant in Johnson City

Went inside because I didn't know what I wanted & didn't want to hold up the drive thru line. The people working inside were super sweet & apologetic about the wait (I was the only one inside). Hey a wait time means you're getting it fresh not something that's been sitting all day so that's great! Anyway, & more importantly the store was clean & the workers were working their best even with what looked like a mile long special order. I will go here again (probably inside again because they were very pleasant & I was in no hurry).

Just a courtesy for these workers or anywhere really: if you have a mile long order you may want to call ahead so they can get it to you without a wait. They were doing a great job (from my standpoint) & really care about their job & the quality they put...

Extra time spent waiting so employee and person in the auto in front of mine could carry on a conversation that could have been done inside so those of us who actually work could get there on time. Spent $2.69 on a medium hot chocolate that was 3/4 full of lightly and yes I mean lightly flavored chocolate water. This was not a cup of hot chocolate. Generic hot chocolate is better than this. They have a honey bun for $1.69 that is advertised as a Coffee Roll so they can get .50cents more for it. SAD, SAD, SAD. And this is a new store! Will not waste any more of my time and money there. Go to Daylight Donuts in JC, it is worth the drive! I would have given NO stars...

On this visit, the drive thru line was wrapped around the building, so I went inside to order. There was no loo one inside, but the staff were busy making the orders for the drive thru. As soon as someone was free, they took my order. This was only a minute or two. As I expected, my order was filled along with the orders from the drive thru, so my wait was only a few minutes to get my order. Both my drink and my sandwich were made as ordered. The food at this store is pretty consistent in quality and preparation. I've only had a couple times where my order has an issue, but they were quick to offer a replacement. The customer service keeps me...