My family and I go to Jonesboro a few times a year and we like to eat at Ed's or Ron's, if we are there on the weekend. My mom, my daughter, and I went to Jonesboro on a shopping trip today and we decided to eat at Ed's. We skipped lunch and we arrived at Ed's about 3:15. I noticed that they did not have very much food put out. They have 2, approximately 16 to 20 long foot food bars, and 3/4 of it had food with very few salad bar items. I asked what time they were serving dinner and the waitress said 4:00. I told her that we would be back at 4:00 and she was very nice about that. I didn't know if they had the same thing all day Saturday or not when we arrived (lots of places do), and I did not want to pay $70 for three people to eat with so very few food choices. I tried calling ahead to see what their hours were and what was on their buffet off and on for an hour and their phone was busy. So, we left and came back at 4:00. When we arrived, we were seated and the waitress took our drink order and came back with them and did not say anything else. So, my daughter and I went to the salad bar side of the buffet and the waitress that seated us the first time walked over to us and very hatefully told us that the food was not ready until 4:00. I told her that we already left and came back and my watch said 4:01. The same food items were on the food bars as before, and the cooks had already brought food out. She made my daughter feel like we should put our food back and she asked me if she should. I told her that we would just sit down and wait a few more minutes. I wanted to say more, but I kept my mouth shut. We should have left again and went somewhere else because That Was So Rude!!! When they brought us our drinks to the table the waitress should have told us not to go to the food bar until 4:05 or until they told us it was ready... or, there should have been a sign that says "Don't get your food until told". Totally ruined my mood for hours. Their food is pretty good. They could improve their salad bar. And, they really need to hire nicer waitresses! Being talked to like that was a total turn off to their restaurant. We won't be back for...
Read moreI recently visited this restaurant with my mom and dad, and I was shocked to find no menus, prices, or labels on the buffet items listed anywhere. Since it’s a buffet, they normally don’t cost too much (but how were we supposed to know any of the prices, due to how they didn’t have any information posted anywhere for customers). When we got the bill, it was nearly $70, which was a complete surprise. The food wasn’t even good enough to justify spending that much money. It was all dry and cold, and most important of all, there weren’t any labels, so we didn’t even know exactly what it was that we were eating. I called to speak with a manager and was met with a rude response, saying that if we were concerned about prices, we should have asked ahead of time. This lack of transparency and poor customer service just doesn’t seem right, especially for a restaurant that displayed many awards on the walls. You’d think that if they had all these awards posted, that they would at least somewhere have prices listed or more important: good customer service, which they lacked. I definitely won't be returning. It was just an awful experience altogether, and we even had to clean our own table before...
Read moreMy wife and I went in there a couple weeks ago on October 11th , 2025 to eat . I had Crab legs ( which is supposed to be ALL YOU CAN EAT , WELL THEY LIED) I have been here NUMEROUS of times with my boys , mom, and my wife. My wife just ordered nachos ( which was all she wanted) . With my Crab legs you had to wait 18 minutes between buckets with only 3 clusters and some only had 2 clusters at a time ( which some are really small) . The owner had the nerve in front of EVERYONE said “ y’all been here for 2 hours I think it’s time to wrap it up “! (Really hateful) they looked at every bucket to make sure everything was being ate (which I did) ! It states clearly (ALL YOU CAN EAT ) $59.99 but once again it’s NOT ! The owner and his wife stated I can No longer eat Crab Legs there ANYMORE! 🙄 I’m a paying customer! He slandered my name and my wife ( which didn’t eat Crab Legs ) in front of All of his customers and made a big scene for me eating All you can eat Crab Legs . 🤦🏼♀️ This is ridiculous! He could have took me to the side and talked to me man to man but NO ! He wanted to show his true ugly colors to EVERYONE! This place is so sorry! The waitresses are amazing, but the...
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