Goodfella's Pizza, Pasta & Subs — Restaurant in Jupiter

I have ordered from here for a while since they are close by and deliver. It was never amazing but consistently decent, so we ordered again.

Tonight was my last time.

First, they forgot the extra sauce I paid for... Annoying but mistakes happen, right? Ok.

But then my wife bites into her Italian sandwich and says "this tastes funny... Like it's bad". She hands it to me and I smell the salami and it's rancid. We pull it apart, and all of the salami is a little green and off color. While she runs to the bathroom to throw up (no exaggerating), I call the restaurant and they offered me a $10 credit for next time. Ok.

So she cuts herself a piece of my stromboli from the end since her sandwich is not edible and takes a bite. She says "my God, is this all cheese... or raw dough?" I could not believe it would be dough so I said "it's probably cheese." Spoiler alert: it was a raw dough. She had already eaten some, and there was still a golf ball size chunk of raw dough in what she had left.

So, I called again. They offered to double my credit to $20 (which doesn't cover the cost of the two inedible items plus delivery and tip). When I politely explained that I would probably not be ordering from them again and therefore I would prefer a partial refund for the two items, I was told to do that I would have to come in and bring my physical credit card to the store, and even then it would not be a refund but instead would be a gift card. I told him if that was the case to just keep it, and I would be ordering elsewhere from now on. You decide what you want to do, but...

They delivered rancid and undercooked food and refused to give a refund.

Been here a few times and it was good. Tonight was the last time. We ordered two subs, a stromboli, and chicken wings. They forgot the blue cheese sauce we paid extra for. Not a big deal, but annoying. I took a bite of the Italian sub and it tasted weird. Upon inspection, the salami was grey and green, looked slimy, and smelled awful.

I cut off one end of the stromboli and what I thought was a golf ball sized hunk of cheese was actually uncooked dough.

We called the store and said they could come pick up the rancid sub and raw stromboli to see for themselves. The manager declined and offered a $20 credit instead. We said we would prefer a refund because we would likely not be using that credit. He said we could come into the store, but they would just give us a gift card. What?! Really?! We ordered over $50 of food for delivery, you forgot something we paid for and could have potentially sent me to the hospital, but you won't put $20 back on my credit card? I'm still sitting here grossed out and hoping I don't get sick.

That's the last time we will spend our...

Very small quantity of toppings.

This pizza sucked. The toppings are really sparse, it appears someone was trying REALLY hard to save money.

At nearly $3 a topping, I want to see more than 20 pepperoni on a whole 18" pizza.

There were maybe 4 or 5 tiny mushrooms per giant slice. And maybe 4 or 5 pepperoni.

Some of these slices have THREE pepperoni on the entire slice. You've got to be kidding me. The mushrooms are almost non-existent.

I'm not mad about there not being a lot of banana peppers on there. But the pepperoni and mushrooms - you get way more toppings at Domino's 🙄

It looks like they paid someone $8 an hour to make this and told them if they use too many toppings they're fired.

This is one sad pizza with a sad quantity...