Starbucks

I like Starbucks coffee. I like Starbucks pastries. I travel all over the USA. My business reviews have been read by over 23 million people. I very rarely leave a bad review. The drive-through at this location had a long line that was moving slowly. I decided to go in the lobby and order. They have parking lot spaces reserved for people who order online. One person waiting. I walk in. Cashier finally comes up after about ten minutes. One person working the drive-through. Another is working the counter and lots of voices from an adjoining room. I order a Venti Mocha, Cinnamon Coffee Cake and a bottle of water. I tried to pay with a hundred dollar bill. Cashier freaked. Asked me if I had anything smaller. I handed him a fifty dollar bill. He had to ask the counter person if it was OK. Then he had trouble counting back the change. I found a table and waited. And waited. And waited. Now people came and went. Placed orders. Drive through, people who had ordered ahead online etc. Finally twenty minutes in the counter guy acknowledged me. Said my order would be out. He put it on the counter and walked away. I asked about my bottle of water. He said I had to get it myself out of the counter? When I walked in my clothes were dirty from work I am doing around my house. I broke away to get some coffee. When I pulled out a large bill the cashier was surprised 😮. A lot of the help stood around and talked and joked among themselves. 😳 I know that a lot of homeless are in this area. I also tried to use the bathroom and it was locked and needed a pass code to get in. My summary. Unless you look like the staff expect slow service and to be treated differently. I will never go back.