Thai Spice Kansas City — Restaurant in Kansas City

For dinner I was pretty excited when Thai Spice opened back up. However the experience I had tonight was not like it used to be. My mom and I have been coming here for literally yeeaarrsss. When we started coming here around 7 years ago a younger gentleman use to be here constantly. Every time we came in he was so happy and welcoming. I come here specifically for the crab fried rice. He had our order memorized. The food was always amazing when he was here. When we started seeing someone else here, that guy was pretty great too. He was just as cheerful and always made sure everything was okay. The food remained amazing. So my expectations were pretty high when I came tonight. The food came out and the temperature was pretty good. I ordered my usual, with extra cilantro and crab. With Thai egg rolls, crab ragoon, and shrimp fried rice for my nephew. The crab ragoon tasted like just cream cheese. The Thai egg rolls weren't to bad, but just weren't the same. There wasn't very much crab or cilantro on my food, and when I asked if that was the extra I paid for he said yes and brought more cilantro. The taste just wasn't the same. Usually the tabels stay clean, I had to shift the plates around that were no longer being used around the table. There was a table that had sat with dirty dishes for a while, and was cleaned at the end of the night. The gentleman that served us was nice but it just didn't have that same old charm I've been use to for all...

HORRIBLE first time experience. I called to make a pick up order, went to what I thought was the right location and picked up what I thought was my food. I drove all the way to work, sat at my desk just to realize that I was given the wrong order. I called again, thinking I called the location I just left and was told that my order was there and ready to go. I was told I was just given the wrong order and could come pick up what I ordered without being charged. I drove back to where I was originally and they remembered my face but had no idea what I was talking about. I explained the issue and was then told I could wait 15 min for what I ordered but would have to pay. By that time, I was hungry and frustrated. So I waited for the food and had to pay full price for a mistake that could've been resolved before I got to work if the cashier had paid attention to what I told her I ordered! The portion was small and overall flavor was lacking. Customer service was beyond lacking. First...

I dined at Thai Spice for the first time this week and I absolutely loved it! The service was very fast, and our server was friendly. The food is what really impresses. If you are looking for authentic Thai food, this is the place to go! My brothers and I shared fresh steamed edamame to start. For entrees I had the Green Thai Curry with extra tofu and veggies while both my brothers got a Red Spicy Chicken Curry. You get a choice of soup or salad with each meal and both our dishes came with steamed white rice and mini crab rangoon. Everything was hot and full of flavor! They do an excellent job adding enough flavor and spice to their dishes so I didn't feel the need to add anything to it. I thought their value was so affordable too considering everything you get with your meal! On average meals are between $7-$12. I will definitely be coming back to try their Pad Thai! Thanks for the pleasant experience and...