El Mango Loko — Restaurant in Katy

honestly, I don't even know what to say about this place. this place is honestly LOUD with supposed to be “Mexican” music but no. The music was rap in Spanish with somewhat inappropriate stuff on screen. there were little kids in this place (probably 3,4,5,6-year-olds) and I wouldn’t even allow my kids to watch the images on the screen. I probably now have trauma from seeing some inappropriate images. They took forever for “corn in a cup” and one mango whatever. Everyone else got their food except us. this place is a JOKE LMAO. when they served me my mango whatever, the presentation was sort of beautiful but the guy gave it to me all melted and dripping on the floor. It spilled in my car and my hands were covered in mango residue on my hands. They had no cover to take my “corn in a cup” to-go. To be honest for you new people coming here, just be aware that YOU ARE GOING TO WAIT FOR ABOUT 1 hour-30 min and some drippy watery corn in a cup. just letting y’all workers know that I’m NEVER COMING BACK. I recommend you guys getting more staff because just 2 people working here is unbelievable. Oh and when you are here with your kids, don’t let them watch the music videos...

Honestly don’t waste your time. The girl i front counter doesn’t know what she’s doing. I politely started asking her questions. She was just staring at me. I waited for a response and she just staring at me after like 3 minutes she finally says “ I don’t speak English” she could’ve saved both us time by telling me right away. I went ahead and still ordered. She made 2 drinks and a cup of fruit. Let him sit in the back table for like 5 mns. I watched her walk around the whole kitchen looking around. Then randomly goes “oh!” When she saw my drinks just sitting there and she starts giving them to me… like she legit just let them sit there. By the time she gave them to me they were melted. Overall I will not come back. The drinks weren’t...

I waited for over 45 minutes for my single order. Two families had apparently ordered before me. The team of two behind the counter took forever to get my order put together. I would have appreciated it if I was told ahead of time by the cashier that I was going to wait for a substantial amount of time. I completely understand that the foods that they provide take a good amount of time to prepare, but this was next level of poor service and waiting time. Would give zero stars if I could. Very disappointing experience.

If you have the patience in wasting a ridiculous amount of time waiting for your order, then come here. If not, order ahead over the phone or give this place...