Schlotzsky's — Restaurant in Kaufman

I go to the Terrell and Forney Schlotzsky's. Never a problem to get a Barbecue Chicken and Jalapeno Pizza on FLAT BREAD! But go to the Kaufman Schlotzsky's....it is a big problem. I'm told it cost more to make. When they first opened I got one and that was a awful pizza...maybe 3 pieces of Chicken and 4 Jalapenos on it. It looked like they took a fork and twisted the cheese plus they poured the Barbecue sauce on top of the cheese?? Tried talking to the Manager and he was so rude. Talking over me. 2 times to go there. I thought give them another chance and they will not even make the Pizza!!!! I was super excited Schlotzsky's being built and this is the way I was treated. I will never go there again keep your PIZZAS. Almost forgot when I called to talk to a Manager tonite she lays the phone down and hung up on me! They do not care about...

Pulled up @ 6:57 pm on a Sunday. The person taking orders told us that they close at 7 pm and won't take our order. Ok...we were there before 7 pm, but I guess customer service is dead. We pulled around the building and there were at least 5-8 people inside at the counter/front area of the store. Their website says they close at 9 pm. Not sure what was going on, but we won't be back to this location due to poor customer service! All we wanted was a...

So I went when they first opened up manager wasn’t quite friendly. I let it go waited a couple months to try them again bad experience forgot the milk, took forever and then 3rd times a charm right! Nope so Tonight the drive thru girl was rude, ordered some soup got to the window was told they were out, ok no big deal the issue is the eye rolling, attitude of this young lady in the drive thru. Y’all lost my business this was the 3rd and final...