This was such a wonderful experience! The staff was kind, courteous, and fun and the food was delicious!
I also wanted to give credit to the gentleman who was running the cash register today. He was incredibly respectful and great at customer service, but what really stood out to me was when another customer came up while my husband and I were checking out.
She asked for a lid and the gentleman politely informed her that they did not have a lid for that size cup, but that he could offer her a bigger cup. She made what I would consider a snarky remark about that not helping her and was looking around for validation for her statement. This gentleman didn't waver in his respect and with the utmost sincerity explained to her how putting the drink in the bigger cup that did have a lid would be beneficial to her. She looked embarrassed; kind of apologized without apologizing; and the cashier was still kind enough to not be patronizing, disrespectful, or fake in his sincerity and respect in the slightest when politely responding to her non-apology.
In a day and age where everyone seems to feel entitled to treat people however they want to without repercussion, this was more than a breath of fresh air. This gave me renewed hope that truly decent, good people exist. Thank you for making my day (and my heart) much better, sir (and for the wonderful information on the steak for my husband; he is so excited)!
P.S. As a teacher myself, I apologize on her behalf. I was embarrassed when I realized you were not being respected by a person from a profession that also experiences being belittled by the public when simply doing their very best. I'm glad she felt remorse, but she still owed you an actual apology. In the absence of one, please allow me the opportunity to give you...
Read morePhillies the way God - and Gary - intended.
Once every year or two I make the trip out to Colorado on I-80 and each time, I stop at this specific Pepperjax. I finally decided after 6+ visits over the last few years it was time I write a review. I’ve eaten at plenty of Pepperjax across the Midwest (and even worked at one) and can assure you this location stands among the best.
Standard order here - steak Philly with onion, mushroom, green + bananna pepper - with some house BBQ on the side. Side order of chips and salsa. Philly was (and has always been) cooked just right (NOT overdone) and portions of veggies were spot on. Chips were crispy (not stale) and salsa was super fresh.
Restaurant is squeaky clean. Service is prompt, friendly, and trained. Food quality is always outstanding and preparation is always correct. To me, consistency is the key indicator for quality - and I have always left pleasantly surprised thinking to myself…”yep, that’s how it’s supposed to be”.
Maybe I’m just lucky and catch them on a good day. But I think there’s a bit more going on here than just luck. Thank you, Kearney Pepperjax, for always being something to look forward to during my drives...
Read moreOmg!!!!!!!!!! They have loaded fries! An entire sandwich fixings on top of fries! Please please try them!! They cook your meat right then and there when you order, that is awesome also... The meat is super tender and just literally melts in your mouth! Super clean restaurant WHICH we all know is a major plus... Being able to see the kitchen where your food is being prepared in front of you, really helps... Knowing it's in a Clean environment really helps the mind... The booths and tables and floors were also very clean, there is a lot of pride in this establishment... That I LOVED...
The rice bowls are really good too, lettuce has a great crunch, it's not the soggy lettuce we sometimes get in places...
The staff was so much fun! A. They have a sense of humor and joke with you if you joke with them, B. They take a lot of pride in their food...
Next time!...
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