Very disappointed. Ordered on a Monday night. Was told it would be ready for pickup in 15 minutes. Boyfriend arrived 15-20 minutes later, and it took an additional 20 minutes. Not a huge deal, but we had company waiting and he was gone much longer than anticipated, so it was a bit annoying. Paid, and it cost double what we thought it would (did not notice until he got home and I saw receipt). Got the 2 pizzas home, and one was not even cut (how does that happen?). Called the next day to explain, was told they were "very busy" that night but admitted the extra 20 minutes not acceptable, and when I questioned the price, after going over it and showing him his own website, they admitted the prices on their online menu weren't correct. Did not offer to do anything for us (cover cost of uncut pizza, cover the difference of the incorrect price..) just said that next time something was wrong with a pizza they'd drop off another pizza. Very unfortunate since the pizza wasn't bad (once we figured a way to cut it) and there really is no other good pizza in area. Would have returned there if it seemed like they wanted to make up our...
Ā Ā Ā Read moreIn Kenilworth town, Big Apple Pizza's the crownā¦
Big Apple Pizza in Kenilworth, NJ has truly mastered the art of delivering not just pizza but an unforgettable experience. Earlier today, I ordered a half cheese, half pepperoni pizza for delivery to a friend's house at a specific time. Anticipating the need, I placed the order well in advance. When the moment arrived, the pizza was promptly delivered, and the first bite revealed a culinary masterpiece.
The cheese side was a delightful blend of rich, gooey perfection, while the pepperoni side showcased a harmonious balance of savory and spicy flavors. The pizza arrived hot as if it had just emerged from the oven, showcasing the commitment to both punctuality and quality.
Big Apple Pizza's attention to detail, from timely delivery to the sheer goodness illustrated in every slice, makes it a standout choice for pizza enthusiasts. If you're in the mood for an experience that transcends the ordinary, Big Apple Pizza is undoubtedly the place to savor perfection, one...
Ā Ā Ā Read moreI asked for 5 wings no flats. The girl said no we canāt do that and then I spoke to the boss and he said yes. Well when I got my wings, 2 drumsticks and 3 flats. How ridiculous!! I just came home from surgery and asked the boss and he said yes, but lied. I will never order a wings again. Donāt play with my intelligence! Very upset and disappointed. To lie to someone is unacceptable!!! IN RESPONSE TO YOUR WEAK RESPONSEā¦ā¦ I asked you or the boss if I can have 5 wings no flats. You agreed and said yes. Then I got my wings and you didn't stand by your word! Welcome to the food world!! People have requests! I also suggested I pay more for my life altering request! I'm not picky, I asked you said yes you could've said no and there would've been no review regarding any of this. End of story never in my life will I patronize your...
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