El Sarape Mexican Restaurant — Restaurant in Kenosha

I know both the past and current family running Serape work very hard and have done so all these many years. Service is always excellent and atmosphere is simple, comfortable. Food is not fresh as compared with other local Mexican. Steak tacos had gristle too much to enjoy; however , rice and beans were flavorful. shrimp cocktail was not fresh though not to the point of fishy flavor- just toward chew instead of firm or snap fresh....also not much diced except for some avocado in the tomato\lime sauce used as the base. salsas were not fresh and lacked ingredients other than their chili-base..not much added flavors..... diet Pepsi was good, margaritas were very sweet and didn't balance well with added lime & tequila. tortilla chips served were not warm (though this is often other places as well....) and again not tasting too toward more fresher tasting chip.

We've enjoyed Serape various times over these many years. This was not one of our most enjoyable visits. The preparation and freshness during this visit was not what we've experienced here in the past. There are other local Mexican Restaurants that are currently doing a much better job in both of these ....However, we respect & wish the current family operator's the best in all of their hardworking efforts...

When i go to a restaurant i expect a few things... Decent service, decent food, decent prices. So i went to El Sarape a restaurant where my low expectations were a bit too high. Based on other reviews this restaurant averages 4.3 stars.

We arrive, are seated in a timely fashion, menus are handed off, and look for our waiter/waitress. And keep looking.... Nobody arrives after 5-10 minutes. It was an extremely disorganized restaurant. We flag someone else down and they said they are not our waitress but will take our order. I figure okay, maybe service isn't that great but perhaps the food will turn that opinion around. Sadly to say that wasn't case.

I came here for the sake of dessert, ordered some churros, mini hot apple fruit chinichangas, fried ice cream, and an horchata.

The highlight of this trip was the horchata. It was sweet and flavorful. Mini hot apple fruit chimichangas- the name peaked my interest only to decimate it after tasting the pungent taste of honey which overpowers the rest of the dessert. The churros arrived were still cold, i sent it back and it arrived warm... Amazing what a microwave would do to frozen treats.

El Sarape, not the worst restaurant but definitely better than Mauri's Cafe in Mundelein. I'll place it on my do not...

Refused to accommodate child with disabilities.

We've been frequenting this establishment for years and haven't had anything negative to say until today.

We did go on a busy day, and while my husband was running behind 10 minutes they refused to seat us until the entire party arrived. There was no one ahead of or behind us at the time. I even explained to the hostess than my son had autism and being seated would be best. She made us wait, while my son cried for the ten minutes while we waited for our third to arrive.

Buy the time we were finally seated, even though at this point we had explained to them twice that our son was special needs, he had gone into total meltdown mode. Kicking, pinching, biting, ect. All because he was hungry.

If she had just seated us ten minutes earlier, he could have munched on some chips, but instead he made a huge scene, and we ended up leaving after we had ordered drinks, which we never even got to touch.

I am very upset with the events that happened today. We will never go...