I had taken my wedding ring into another jewelry store (before “The Diamond Connection” was open) to have my ring resized and cleaned. When I picked it up it still felt snug and the gold on the prongs for the center stone looked black. I thought maybe it was the lighting, but it bothered me. It went back into my jewelry chest as it was still too small. (I figured I just picked the wrong size). I would get it resized when I got the extra $. Then, “The Diamond Connection” opened. I took my ring in to get sized and cleaned. When we were figuring out the sizing, “Susan” told me the size it was at. I had her repeat it to me. It was the EXACT same size it was when I first got it!! The other jeweler never resized it! ( but charged me) trusting Susan and her staff, I had them resize, clean and check my ring. When I went to pick it up, I was told the other jeweler actually “burned” the prongs for my center stone. (This is why it looked black to me). Susan explained everything they did to clean and polish my ring, and......when she brought my ring out......I WAS AMAZED!!! It looked BEAUTIFUL!!! Her guy spent A LOT of time on bringing my ring back to life. No more black prongs!!! I HIGHLY...
Read moreThe Diamond Connection is the premier jewelry store in the Kenosha area. Susan and her staff are patient, kind and will make the buying process for that special gift easy and hassle free.
I purchased my engagement ring and our wedding bands here! I knew very little about jewelry but left on both occasions feeling like all my questions and concerns were answered. Each discussion was comforting and I never felt pressured to make the purchase.
My fiance and I are telling everyone about The Diamond Connection!
Thank you for making this step in our life chapter easy, fun and pressure free. We truly felt like we were given the red...
Read moreYou cannot ask for a better customer experience. Susan and her team are absolutely terrific. I had the pleasure of picking out my soon to be wife’s engagement ring through The Diamond Connection. Susan provided outstanding help when it came to picking out a diamond and setting. From start to finish you can feel the dedication they have to making sure that you are happy with the service they provide. My fiancée absolutely loves her ring and I was thoroughly pleased throughout the entire process. Once again I cannot recommend this...
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