Wendy's — Restaurant in Kenosha

Euripides, the famed ancient greek tragedy writer, once remarked "Once a man be done with hunger, rich and poor are all as one." No truer do those enriched words ring true does this timely visit to the Wendy's establishment I have beseated frequently. We as equals unite in the routine of indulging in the processed food placed before us, the hivemind. Reminiscing upon childhood, as many do, does the age of morning cartoons often brand it's marking, with none better than the fabled series of Spongebob Squarepants remain a treasured icon for millions. I hardly think of myself as a food critic nor television connoisseur yet I was intrigued in the promotional meal set to celebrate the 25th anniversary of the Squarepants series, a beloved show and a high ranking fast-food chain that has recently won me over in past months replicating the Krabby Patty, the established menu item in the Krusty Krab restaurant residing in the fictional undersea world of Bikini Bottom. The fast food crossover promotional idea has often been filled with sorrow and inevitable disappointment, confined to the item components held in house, businesses have remained consumed in safe, dull concepts simply constructed to create a well known celebrities go-to order, compliment it with a small novelty item or bag, and call it a day. No more with these silly meals! I beg for the day of innovation streamlined throughout these thousands of locations, new menu items! Higher quality ingredients! Limitless opportunities! I am sickened at the large scale syndicate consuming our mindless nation, forcing lower class families to choose processed garbage fast food over a trip to the grocery store for healthy home made meals at dinner time, stop targeting this class in despair and disband your reckless ineptitude. It all starts with the banks' endless torment of these vulnerable people stricken into the life. The encompassed Krabby Patty, a landmark in all of kids cartoons, naturally creates expectations like no other, yet this disgraceful meal left me beyond unimpressed at the clear lack of love across all planes. The lazy meal consists of a small pineapple frosty, which my failure of a great grand nephew remarked as tasting of "terrible, like medicine that an elderly person would take", a medium serving of fries, consistently mediocre yet loved, and the conventional Krabby Patty, which only unique aspect was being topped with a strange, yet principal sauce (the "secret ingredient") Why do we pain ourselves like this? We willingly comply in this scornishly evil ploy to leave feeling terribly, yet filled. I am beyond words with how distraught I am as the corporate mind couldn't suffice to spare the extra penny to increase the quality of the promo. I am thinking of the sweet, innocent children as Spongebob lives on in our youth, the ones that beg their parents for the storied Krabby Patty they could only dream of, only to be left unhappy as ever. No sentimental toy, no specialty wrapper/bag, no krabby patty. I ask, how sadder could it possibly get? This lousy, unbranded garbage has become a milestone of lazy corporate design and I'm frankly sick of it. This location has provided well items from my previous experience, this serves merely as a complaint to the worthless suit monkeys who enacted this strange promotional concept. No more! No...

If I could give this no stars I would. This was the worst restaurant experience ive ever had!!!!!! We waited in the drive thru line for just over 30 minutes to even get to the speaker. There were only 3 cars ahead of us. We would have left but we did an online order through the wendys website and had already paid. I cannot even begin to put into words the ignorance of the two women taking the orders. And from my understanding one of them was the manager! We told them me had an online order and they told us to hang on they would look for it. After about 5 minutes she came back and said we don't have it. I told her I had the order number from the website because I ordered it directly from the wendys site. She told us that ment nothing to them. I said well we have already paid and I can show you my confirmation and any other information you would like. I got an oh well we don't have it so I don't know what to tell you. I asked for a number to call so I can figure out how to get my money back or get my food. She said "you have it" I informed her I did not have any number to call it said nothing on my screen. She told us to pull up. We got up to the window and it was 2 women the older very ignorant one was the manager from my understanding. They asked the name again and the older lady says oh I have that but it's not $35 it's $17 so your wrong on what you ordered. I showed her my confirmation that I infact did order $35 worth of food and the younger woman told her that she was looking at the wrong thing. I said just give me a number or something I can call so I can get my money back since you are not giving me my phone. She said no you have it you can figure it out. Again I showed her everything I had and she could clearly see I didn't have a number. She refused to give me any number for a customer service or any managers names. Absolutely worst experience I have ever had. The older Hispanic lady at the window shouldn't even have a job if that's how she treats all of your customers. So after 50 minutes total of waiting for food we left hungry and with no customer service number or names. This wendys site is an absolute joke. We went to McDonald's. Atleast they...

Drive thru only lobby is not open.waited 13 on order before us, cashier veried my order. Asked about receiving a free kid frosty for athletes as advertised, my son was in the car fully dressed in wrestling uniform. She said she had to ask, she ask another worker I could not hear the other workers but I hear her laughing and say "do you want me to tell her that". Then says okay what flavor, my son did get his free frosty. Let the window to realize they forgot our nuggets. Then had to wait in the drive thru line for 2 other cars to not only place their order but receive their order. I informed the drive thru person at the speaker (which is a man, after seeing him at the window I think he's a manager because he was dressed differently from the other crew members) that I was just here but I'm missing an order of nuggets. His exact response "no wonder why I have an extra nuggets just sitting here". No apologies, no can I comp your meal or offer you anything. There were at least 4 workers in that kitchen by the window I don't understand how 1) the orders take so long when you are only serving drive thru orders and you don't park any of your cars but yet there are 4 team members. 2) who is actually checking these orders before they are handed out. Not really sure what Wendy's is paying their employees at this location but at this point the service is terrible, the food quality is not the fresh or best and the employees are just being paid to laugh...