Burger King — Restaurant in Killeen

I usually order here because it's within walking distance from my home. So it's convenient. I went there this morning for breakfast and I got a cup of coffee and the cup of coffee was wet on the outside. I thought it was strange but I didn't complain. I took my food home. I opened the cup of coffee to put creamer in it. And a bunch of coffee grounds came to the top. So I then poured the coffee into a clear glass. And it had about half an inch of coffee grounds at the bottom of the glass. I took the coffee back to them and asked for different coffee. Needless to say, they laughed and giggled about it and gave me an orange juice instead. This will definitely be my last time at this Burger King, due to the fact that they have no urgency and they have no consideration for their customers who are the ones that actually...

One star because I have to click AT LEAST one star to submit a review. This location RUINED my outlook on Burger King. Visited at 11:24 pm for chicken nuggets and fries, we were told they closed because they turned their broiler off....🤨closed nearly an hour early? What does the broiler have to do with the fryer?? The lack of control by management, the ruling of the store by staff, rude disrespectful staff, whom close the location early at will. Then the horrible excuse of reply from the GM when you submit a complaint through Burger King is ridiculous. Heads up public, they close early and allow the store and management to be ruled by the staff. There is no courtesy nor customer service at this location. I can't speak on food quality because they were closed at least 40 minutes early so we didn't get any...

first time at the location upon receiving my food I had noticed an item of my order was missing. Comes to find out the lady who took my order in the drive-through, was not paying attention when I needed some thing else added to my order claim that she got everything on my drive-through order going to the next window is when I got told that she did not place that correctly and that because we are ready we're at the second window we had to go all the way around and replace an order because of the staff error. When I asked why that was and how was it the customer Error the staffed then blamed it on their store manager Charles and wouldn't help fix this error. Very disappointed in how such a business could/ would not fix a simple error that was...