Galaxy B&G — Restaurant in Killeen

This place smells like they still allow smoking inside and it just looks dirty. The food was super greasy it gave me a stomach ache but the breakfast sandwich was 8 dollars and tasted good. The bacon was thick and the eggs were cooked just right. My husband got the same thing but instead of homefries he got the hashbrown. Friends they give you a McDonald's hashbrown. A single hashbrown patty. Might have even been smaller than McDonald's hashbrown patty. I had the homefries. Some of which had deep black rot spots. I did not eat those. Waitress was nice Place was filled with star wars stuff but the place itself was gross so the cool decor was like putting an amusement park on a dump site. Stuff is still cool but it's surroundings are not great. edit as follows: I see the owner responded. I'm not sure how quality control on potatoes is nonsense... but this is just my honest review of the establishment on Google you are free to disagree 😉 however that doesn't discredit my experience or my opinion of this establishment. I'm happy to give fantastic reviews when they are deserved. To be clear you do not get a good review because the quality of potatoes were sub par. The atmosphere was bad. The portion of hasbrown is laughably small. 2 of those things are within your control. The atmosphere would cost too much money to fix probably. This is very sensible. Take out bad pieces of potatoes, increase hasbrown patty quantity. Not unreasonable. The smell of cigarettes might not bother others but it bothers me. Thus it's in my review. Your restaurant looked like a dive. Again it might not matter to others. Also the online prices on Google did not match your physical menus. Prices have increased. There were two other couples dining at the time we were. The one across from us left a full stack of pancakes and barely ate the food on the main plate. Orange juice left 3/4 full. We thought they must be up looking at merchandise- no way they paid for all that and ate almost nothing plus LEFT IT. So I'm not sure it's just me that has not enjoyed the establishment. I'm not looking to come back and I don't expect you to cater to me. I sincerely hope that other people enjoy their...

Atmosphere is a double-edged sword. The novelty wears off quickly when you’d like to chat and eat in peace. Roaming blue laser lights dot everything around you constantly, distractingly, and annoyingly. There’s no radio, only the loud flapping hum of what must be air conditioners, and intermittent assorted game machine noises.

Various waiters wear Star Wars costumes (at least when it happens to be Star Wars day) and also wear out their welcome, often offering you someone else’s food by mistake and looking confused about where it should go.

Service was/is very slow. My meal took more than 30 minutes to arrive from ordering, I think. I asked for my check at least 30 minutes ago, too, and I’m still waiting—two waiters including mine have already promised to bring it. Finally as I typed this I was able to pay. But now I’m waiting on a printed receipt. Ah, great, just as expected, someone else’s items were on my ticket. They made me wait another 20 minutes and refunded my credit charge disparity with cash, just to be rid of me (and to avoid an argument with their manager, they said).

The paper menus promise “FULL MENU SERVED ALL DAY”, but my waitress stressed to me not to order anything labeled breakfast (a large portion of the menu, and what I might’ve been in the mood for originally).

Disappointed, I remembered I’ve been craving a mushroom Swiss burger, so I got the “Red Headed Stranger” and paid extra to add a fried egg. My waffle fries were unevenly greased and seasoned, and had random regular fries and tater chunks scattered throughout. The menu describes it as “piled high with mushrooms and bacon”, but the mushrooms were practically nonexistent, and the bacon dangled off the burger like melted plastic. The spicy wing sauce I added as a side was spilling onto my burger as it landed.

The ‘cream’ for the coffee made it taste nasty. I guess that’s to be expected from unrefrigerated ‘cream’. But they had the gooood raw sugar packets at least.

The men’s restroom door was messed up, rattling, and it was unclear whether it would actually lock or stay closed.

Maybe I’ll try again some other time. Happiest Star Wars Day! May the Fourth...

Food 4.5/5: they have alot of fun item to order; burger between two quesadillas or between two grilled cheese sandwiches etc but flavor wise, the galaxy burger (grilled cheese [bun] was missing something. Onion rings were cooked oerfectly, cheese sticks were a little dense but still good, they [tasted like] used real eggs for their breakfast and my sonnsaid the chicken wings were good. The chili cheese fries are offered with white queso or yellow cheese but they ran out of white.

Service 4/5: There was only 1 waiter for the entire restaurant. I understand he really did try to do good and never stopped moving but he and the cook himself were delivering food. Our fries and onion rings came out about 5min after out burgers but I guess at least the burgers were still hot. There was an issue with the debit/credit card app so was cash only but their atm ran out of money and we were asked to go across the street to the gas station atm. Uhhhh what?? The waiter made arrangements to better the transaction but was unorthodox for an established restaurant.

Atmosphere 4/5: Everything on the shelves is for sale. It was neat to walk around and have a gander at all the toys, socks etc. They have free arcades but 1 didn't work nor did any of their retro game consoles. I offered to even help try to fix the snes controllers but the waiter said the owner didn't want to try and fix it (perhaps just buy new remotes?). Also, both pool tables were out of service. This place has potential to expand into something like Dave and Busters with better arcades, instead of one's from Sam's Club, just not in its current location especially with its parking situation. They could also benefit from having a game technician on hand/call to fix the game machines as this is a selling point for...