Korean BBQ — Restaurant in Killeen

UPDATED REVIEW: They lowered the price and this time, I believe everything was fair. Lunch is now $19.99, Dinner $29.99. Great meat choices, the amount of food you get, and the quality of meat. Our server Shelby was really nice. She is casual, friendly, yet professional.

Their kimchi is the BEST in town in my opinion. I’ve tried atleast 4 Korean BBQ places in Killeen area and this one has the best kimchi. We hope to come back!!!

Okay.. I’ve lived in Koreatown in Los Angeles and tried A LOT of Korean BBQ/Samgyupsal places all over California and in different cities, states, asian countries so I can confidently call myself a Kbbq/Samgyupsal connoisseur.

Menu: 3/5 So if you want to do AYCE(all you can eat) korean bbq where you grill your own food, the price per person is $35. You have 14 meat options to grill. In a lot of places I’ve been, usually they have 24 options for a much cheaper or same price. I’m a bit surprised by how overpriced it is for such a few selection. Also the only seafood option from that 14 meat selection is a baby octopus. Not a lot of people can stomach it. It would be nice if they add shrimp or calamari in the mix. Also, you ONLY get 1pc of Beef Short Rib per person… and it’s not even that thick beef or big chunk. I cannot justify the price.. but they have ala carte kbbq experience where they just cook the food for you and you will save more money by doing AYCE.

FOOD: 5/5 It’s very good! I will come back for the food!!! The sides were good. It’s spicy, taste authentic. I love the fish cake and OH MY GOD, the kimchi was fire!!! I’m picky with my kimchi because they can be a bit acidic but this one is definitely one of the BEST KIMCHI I’ve ever had. The bulgogi meat was so good, it wasn’t too sweet it was just right!!! The marinated beef was a hit!!! The grill is also non stick and super easy to adjust the heat. They can also change the grill for you very quickly which was a plus!!! May I just add maybe rice paper! but lettuce is also fine which they provide w/ no additional cost. Also flavored soju maybe??? It’s good with bbq’d meat, TRUST ME. They only have fresh soju.

Customer Service: 3/5 The hostesses in the front seemed like they forgot they’re at work… no lively greeting. Seemed confused or new. I don’t need conversations but a simple how are you doing this evening would make the place more welcoming and inviting.

Managers should be replaced.. or more team leader training. I heard this lady TWICE, tossed her bosses under the bus to two tables. She’s saying how it’s new and that the owners are present (which is good) and they’re adding pressure to them. I could understand that but come on.. stop complaining, it won’t do good to the business.

The other manager seemed concerned always checking around if we needed any help.

I noticed there are 2 owners last sunday.. and I can give 0 stars to the more chunky owner then I would. I noticed a very uncomfortable interaction with him and one of his staff. Everyone who was there probably heard the whole story by how loud this man was scolding his poor staff about this table of family who wasted a plate of beef ribs. (Dont get too much meat if you cant eat them) It really made us uncomfortable how he’s talking to the staff.. bro.. you could’ve pulled him aside in the back not in front of people. Do better! Power tripping at its finest… BUT theres another owner, a smaller built man who was very calm and was nice to the staff. For that, 5 stars!!!

I also have to mention the rockstars during that evening were our waitress Shelby, michael will check on you also and they guy who collects the plates with a cart was very attentive. 5 stars for these rockstars for customer service!!!

Because this is the only nice and new kbbq spot in killeen, i guess it reflects the price. The location, ample parking spot… also I hope this plaza become the “asian spot” in killeen. I got the whole experience of KBBQ that I was looking for. Maybe add Kpop songs on the tv also to get the vibes going. I would come back to see improvements as this has so...

I hope the owner saw this review. This review is the intention of improving the service. Me and my family went there a couple weeks ago, the older lady quickly gave is a seat( nice job), but after almost 1 hr of placing an order, the meal never come, my husband wave his hand but that lady ignored, he called the other waitress(she is more look like Hispanic), my husband asked her if our meal is started prepared if not we will leave but if they already start we will stayed, she went and check with the kitchen but they haven’t started yet than we leave! Seat there for almost 2 hr with my 2 kids only with the drinks. This is a great location, menu is great! I hope they have more younger waitress or waiter and a better customers service. Right before we left, the 2 young ladies left without a meal as well. Me and my husband still talking about them and how good is this place with a better service, We had own a restaurant before, it’s not easy but the service and atmosphere are...

Upon entering, I was taken back by the cleanliness and friendliness of the hostess. As the experience continued, my excitement dwindled. After expressing to my waitress about this being my 1st time at this establishment, I was hoping for suggestions and/or recommendations. Three key moments made me feel differently about my experience:

Inability to substitute items due to wanting to build clientele rather than satisfying the customer.

Small portions of the primary meal.

Having to wait 15 minutes for refresh my drink. It took the manager on duty to accomplish this task.

Considering the restaurant has been open for a week (upon writing this), I’ll give this place another chance however it will be quite some time before I try again....