Marū — Restaurant in Killeen

MOLDY RICE Our experience was absolutely horrendous. I implore you to steer clear of this establishment, as they have rapidly declined in service and quality since opening. I have tried this place on three occasions, and its sad to say that a place with such potential has fallen to such minimalistic and unsafe food hygiene standards. On this particular occasion our group of 9 came in during peak dinner hours to an almost empty restaurant. Right away we had issues with just getting the essentials to start the all you can eat KBBQ and had to ask repeatedly for plates and utensils. After our first round of very limited meat options, one of our group had the very unfortunate and traumatic experience of discovering that the greater portion of her rice bowl was rotten and moldy. Upon bringing this to the attention of the waitstaff, the owner hurried over to our table to inspect the bowl. The owner then had the audactiy to tell us "This has never happened before, maybe due to the weather changes something like this could happen. We made the rice fresh this morning." There is no way that that rice could have achieved that level of decomposition within the span of 8 hours. She then scurried off to the kitchen with the bowl before we managed to take a picture of the horrendous site. Immediately disgusted by this, our entire table tipped out our rice bowls which revealed all servings to be contaminated with mold, fortunately we were able to take pictures of those. Needless to say, our appetites were completely lost, as was our desire to ever visit this establishment in the future. If things weren't already bad, when writing our reviews, we saw that several hours prior to us visiting, another patron also experienced issues with the rice, meaning that THE RESTAURANT KNOWINGLY SERVED US MOLDY RICE! I will be contacting the Department of Health for this clear violation towards the...

To start off when we walked in there were 4 people at the host stand, completely lost and bickering with each other, and then when one of the employees walked away they began to talk bad about other employees. It was very very unprofessional and not something a customer would like to listen to when out for dinner. So this restaurant has three options. Sushi bar, hibachi, and KBBQ. Beware, you cannot order KBBQ with hibachi or vice versa because if you sit at the KBBQ area it is mandatory you pay the $35 all you can eat, although they assured me I can pay for the KBBQ and then order hibachi and pay the hibachi plate price…. Lol. This restaurant doesn’t seem very accommodating considering I can’t eat majority of the meat or sides that are served with the KBBQ but my husband wanted to enjoy KBBQ. (We payed $84 for two people at KBBQ). Personally we won’t be eating here again. It seems overpriced, unprofessional, and un accommodating. If they sit you with a menu with all three options available you should be able to order whatever you want to enjoy on the menu without being forced to pay for something you don’t want. I really don’t understand how this place has so many 5 star reviews. Really disappointed because the food options in this area are already sub par.

Update: my husband and I both were sick the rest of the night into the next day, from what I assume to be food...

Sushi, Hibachi, and an all you can eat Korean BBQ. We chose the Korean BBQ side where we got to cook all of our meat right in front of us.

The atmosphere/environment was very inviting. We told the hostess that this was our first time and she greeted us warmly and told us about all of our options. Very good first impression.

We ordered edamae and a sushi roll. Standard pricing, so nothing to outrageous.

For myself and my wife at lunch time, we paid $30 per person for all you can eat meat. It was not busy. If it was, I could see the service would still be good. This restaurant is VERY spacious and very comfortable.

While you're eating the meat, they ask you if you're ready for the next meat, and you get to pick! Try a variety of meat. We ended up not liking the honey pork. The straps we got were very fatty with little meat on it. The marinated beef and the bulgogi is the way to go! Be adventurous and try other meats.

The staff was very nice and courteous. They came and asked if we wanted our grill changed out to get a clean one. That's how often they notice you here. The tables were clean, the floors were clean. Like I said in the beginning, it was very inviting.

Over all, we will definitely be back! Restaurants like this are so much better than the declining chains that can't give you, the patron, any type of...