Valles Mexican Restaurant and Bar — Restaurant in Lafayette

It was ok. Like most Mexican food around here. Just, ok. Nothing special. Repeated my order twice on the phone, the guy repeated my order to me incorrectly, I then requested the adjustments, he said ok, then got the order wrong in the end. Not a big deal, kind of expected it. Carnitas wasn't great, gristley with solid tooth chipping chunks, menu wasn't accurate with what comes in a combination meal, (the food choices you make in the combo are not whats on the menu, taco is different, burrito is tiny with only meat inside, etc) and it really just felt, looked and tasted like Doswapos 2.0. Same place, same food quality, new name on the exterior. If you liked Doswapos, (I didn't care for it) you'll like this restaurant, because it's the same with minor menu adjustments and wall adorments covering the old spray painted interior graffiti. To be fair, I'd rate most Mexican food in the vicinity around 3 stars, (don't understand how there's so many local "authentic" mexican dinning options yet none amazing) so it's pretty on par with the local...

I hate to give a one star review for a place that I haven’t physically visited, however, this experience was bad enough to be reviewed.

We made a simple (but expensive) GrubHub order of $100 which took longer than normal to arrive. That wasn’t the issue though, as we ended up getting someone else’s order.

We immediately reached out to the restaurant to get it rectified, and the person that answered was not helpful to say the least.

They basically offered no help, no credit, and no new delivery of our food. The driver blamed the restaurant when we spoke with her. The person on the phone said he couldn’t do anything. His English and communication skills were not good, but that does not excuse his unwillingness to help.

Obviously, this establishment doesn’t give two cents about customer service. GrubHub completely refunded our order after complaining to them. I would not recommend this restaurant to anyone simply based on the way they treated their customer here. We won’t be...

Based on the good reviews we headed out to Valles tonight for dinner and it was a FAIL. The place was pretty empty and the kind server/host told us we could sit wherever we wanted. We chose a booth before realizing that the drink menu on the table was dripping wet and across from the booth was a small table with cleaning supplies on it. Like another review mentioned the (free) chips were stale and the salsa had strange chunks in it. Not a good start. We ordered house margaritas ...they came quickly but were watery, warm and had a strange note of vanilla. When we said we were ready to order the server hesitated and then told us it would be "a while" because there were some big to-go orders and another big table. After being told it might be 25-30 minutes or more....we decided to move on to Old Santa Fe which is a...