Wendy's — Restaurant in Lafayette

The reason why I gave Food 2 star is BECAUSE WHEN I SAY NO CHEESE it’s for a reason NO CHEESE. Don’t Scrap off the cheese thinking I’m not gonna check my food and WOW there was cheese in there and y'all just TRIED TO REMOVE THE CHEESE thinking that y'all had all the cheese off of the bread or the meat. I am highly lactose intolerant milk, cheese, or any dairy product. I’m going straight to the ER even if I swallow a little tiny piece of cheese, I could have easily and taken that piece of bread or the meat and chewed it up and swallow it, but I didn’t wanna stay in the hospital overnight. This is something that y’all could have prevented. I know y’all try to make your workers work faster to get the food out, but sometimes you just have to make somebody’s food the right way. Cause that could have went...

Went into the drive-thru waiting about 15mins after being told they would walk out my order. I did not get my large fries. Kept calling several times with no answer. Went back to this location told them I didn't get my large fries and it was questioned then the woman remember they didn't pack my fries because I had a potato and charged me for both. Mind you, I went home after picking up my order to find missing fries, the associates acted as though I was lying about it at first, came back home to the rest of my food cold. To top it off I asked for sweet and sour sauce with my large fry and received only 1 pack. I will never go back to Wendy's again. I never received an apology nor the food that I had purchased that was still with...

So I deliver for DoorDash and it was about 11:00 pm. I went through the drive-through and there were no vehicles in line so I went straight to the window because the inside was closed. They told me I would have to go around and tell them at the speaker box I said so you want me to back up back to the speaker box they said no someone is at the box and I knew there wasn’t anyone there because I just passed through there so I backed up to the box and it took forever for them to say can I take your order so I said I’m picking up a DoorDash they say pull up to the window. I pulled up to the window and told him who it was for and they said they already picked it up very bad attitude. very bad service do better Wendy’s on...