Butter + Cream — Restaurant in Laguna Niguel

Will not use this bakery again, nor recommend it to any of our friends or family. After tasting several bakery's cakes for their wedding, our daughter and son-in-law selected Donna B's. As parents of the bride, we also tasted the cake. All of our samples were outstanding. Three layers were ordered - - chocolate with raspberry filling, vanilla with lemon creme filling and chocolate with chocolate filling. Fast forward to the wedding day. The owner delivered the cake without placing the florist's flowers on the cake. An understanding was made with the bakery's assistant (Jordan) to finish decorating the cake at the venue. However, the owner said he didn't have time to decorate because he had a tee time on the adjacent golf course. So, he left to play golf. Through a series of texts between the wedding coordinator and the owner led him to return from the golf course to finish decorating the cake. He did return, but did a poor job with placing the flowers, so the bridesmaids ended up finishing the job. When the cake was served, none at our table of seven had fruit filling in our cake, and the cake seemed dry. The vanilla cake had no lemon creme filling. Why were the samples so outstanding, but the actual wedding cake at our table was dry and devoid of filling? The bakery did refund us $100, even though we asked for a 50% refund. We felt the price of the cake was not in line with the...

I just moved to SoCal from Michigan and Donna B's Bakery reminds me of the bakery I used to work at in my hometown. The displays were low on stock (the cookies) but that changed as soon as we walked in. They refilled the case with fresh warm cookies and added about 8 more flavors to choose from. Donna was very welcoming and sweet. We sampled cake and cookies that she offered us. We walked out with 3 mini cupcakes and 3 cookies. All 6 different flavors exceeded my expectations. The shop has faux cakes on display and it shows how diverse their style is. The shops flavorings and creative is more modern which I love, but the also do traditional. They also even had an experimental flavor a Pumpkin Spice Latte! I don't like pumpkin spice lattes myself, but it's a very popular flavor during the fall (talk about knowing what your customers want!) Donna B's is a MUST!! Everyone must try it once in thier lifetime.

P.S. I've been to Carlos Bakery (Cake Boss) and Donna B's cake was better overall!! Meaning cake density and flavor and how it paired with the frosting. Prices also at Donna's are cheaper, but sense Carlos Bakery is famous they can get away with high prices, but Donna's is...

I have loved the bakery for a long time (When it was Great Dane in HB) and I was so excited when they bought out the Donna B's Laguna Niguel location. Unfortunately, this location has lacked customer service since day 1. I find that more often than not, if I call the bakery no one answers throughout the day. When I do call or stop in, they don't seem particularly excited to be there. When I came to their bakery one day and found it closed but the door unlocked, so I called their sister bakery to let them know they didn't seem appreciative. I didn't necessarily need a thank you, but it would have been nice, as someone could have just walked in and destroyed their bakery. Their desserts are to die for, and if I hadn't had so many positive experiences with the HB location I wouldn't ever...