The Flame Broiler — Restaurant in Laguna Niguel

very dissapointed in the cold and precooked meats, the beef and the chicken that were served in the two bowls I ordered togo today. I came to try this place out with a coupon, thinking to give this store it a try as I never had "Flame Broiler" before. As the brand states Flame Broiler... one would think the food comes out freshly grilled on that 550Deg stove.. But what was served to me, when I opened it at home, were beef and chicken that were probaby precooked in the morning in larger batch, and slowly used up over the course of the day. The meats were cold and hard, lack of any tenderness and very dry. We all know what a freshly grilled meat should taste like.. And this sure ain't it. thank God I didn't pay full price for this. Guys, get real with serving up what your customer deserves, and what your brand represents. The short menu is already simple enough, so at least give it your best in deliverying it in a hot and...

The food here is usually pretty good. Today I ordered my usual to-go plate. The cabbage salad looked like it had been sitting in the container for awhile and found some rotting pieces in it so it was not edible. Not sure if the guys are putting in the side condiments (the orange and the cabbage salad) in advance to save time. Not a good idea. Fresh is always best when it comes to vegies and fruit. Chicken and rice, as always,...

Restaurant “OPEN” sign was turned off at 6pm. The location looked like it was closed. I saw no employee so I had to walk inside to make sure it was still open. I placed my order and was charged for the wrong size drink. The portions were significantly smaller than when I order a smaller size bow, this was confusing. Good to know not to spend money at a place that purposely tried to look like...