Nothing Bundt Cakes — Restaurant in Lake Charles

Called the store to see if they had the large white chocolate raspberry. They had it so I told the girl I am on my way from Sulphur and should make it right at 6:00. I was literally 2 minutes away at 5:58pm so I called to tell her I am right up the street and will be there by 6:01 or 6:02. She stated she closes at 6 and I can prepay her over the phone and pick up in the morning. As I pull in front of store she is on phone with me but, want let me run in and get the cake. But, will take my payment over the phone for tomorrow. Really I am looking at you in front of the store ! Poor customer service and though I know the cakes taste great, I’ll go back to Cypi’s...

Ordered a bundt cake for a birthday party on July 29th and July 30th I called at 11:52 to swap from chocolate chip to cookies and cream. I was assured by Isabel this would be handled since my cake was due August 1st with a pickup time of noon (12:00). I received my cake and it was still chocolate chip. I love bundt cake products but I am upset with the lack of customer service for this experience of...

delivery service has changed. I have ordered from her multiple times. Each order consists of 5 plus dozen (more than $100). In addition I pay a delivery fee for someone to drive 16 miles and drop them off the day before my event. Their hours do not coincide with my work schedule. As of today that has changed. I was told delivery in Beaumont only now. NO MORE BUNDT cakes for me. Very...