Came to Pho Ha Noi in Lake Forest tonight with my wife who is 7 months pregnant. When we sat down we noticed that all of the fans in the restaurant were on high and it smelt like a fire. It was cold outside so we asked the server why they were on and she said that their oven fan went out. By the time our food had arrived the whole restaurant was filled with smoke until people all around started caughing including myself. There were kids in there who had to step out. I couldn’t help but think that they should have just shut the restaurant down instead of allow all the patrons to suffer through the smoke inhalation. One of the servers apologized to another table when he went to drop the check. Our server did not apologize. This level of negligence was putting all of the restaurant patrons in harm. Inhaling the heavy smoke gave me a headache from caughing so hard and made my clothes reek of smoke. Furthermore, my my pregnant wife was also caughing on the smoke and I don’t know what kind of harm that could cause our unborn child. This restaurant needs to shutdown while they take car of their smoke problem. If they don’t then they honestly deserve to be sued. Also, the Pho here is...
Read moreMy wife and I have been here twice. The first time, they had next to no flavors of the boba that were listed on the menu, but otherwise no complaints. This second, most recent time, they told us they had no boba but we saw customers come in, order it, and leave with it. The spring rolls were unimpressive, they were bitter, soggy, and had next to no flavour, even with the sauce. My wife had decided to place an online order for boba thinking maybe they were only offering it to online orders. After waiting 20 minutes, my wife asked for the status of her online order. They asked what was in the order, she told the man “two bobas,” and he said in a very rude tone “I told you we don’t have that.” She asked for a refund, which was when they suddenly had the boba we had wanted from the start. We won’t be...
Read moreThe staff is amazing. Every one of them are very courteous and friendly. I love going just for the welcome I receive when I arrive but I stay for the quality food and extremely fair prices. In this area, finding good food at a reasonable price is hard but they manage to stay the same great quality and freshness. I've been coming here for 2 years and it hasn't changed at all, which is great.
I would recommend to go during lunch when it's usually less busy plus there's a great lunch special for around $10 depending on the size you want but it's only a dollar difference for large or small which includes a soft drink, choice of egg or spring roll and a bowl of pho. Can't beat that.
I got my mom and my brother to go here and now they go more...
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