Alma — Restaurant in Lake View Township

This is my favorite place to grab a delicious beverage while letting the crowds disperse after attending a Cubs game. However, last night was just bad. I brought my group of 9, boasting of how wonderful it would be, and I walked out embarrassed for having brought them there. The cocktails were delicious, no doubt about that. While I realize it was a busy time, things could have been handled better by our waitress. She greeted us with a less-than-thrilled attitude upon arrival at our table. The wait to get the cocktails, understandable. But we ordered arancini, and it took our server 25 minutes to tell us it was 86'd, and by then, the kitchen was closed. It took at least 15 minutes for us to get the bill/our credit cards back; I had to flag down another employee to assist with that. When our server came back, she "jokingly" blamed the wait time on us for having 3 separate tabs, which she claims caused the computer to malfunction. I picked up the larger portion of our bill but was not provided an itemized receipt. Since my other two guests DID receive an itemized bill (which I later received after pushing back), I can only assume she wanted to hide from me the fact that 20% gratuity was already added. The cherry on top was that, when we were walking out, we exchanged "thank you's" with the server while she was at another table of about 8 patrons, and she repeated to them the nonsense about us being the cause for her computer breaking (I'm assuming it was her way of trying to save face for offering poor service to that table as well). She shamed us in front of another table of patrons. I...

Terrible experience, especially for the price. Came with a party of 8 for birthday drinks and appetizers. It was not busy at all, there were as many servers as there were patrons. Had to ask for silverware individually because it was not on the table and food was not served with it. Even asking once for the whole table, only one was brought and this continued multiple times until we finally had our place servings. Food was incredibly overpriced and steak frites were very over cooked. Despite having a full bar, they could not make basic popular cocktails and our table would regularly go twenty minutes between seeing our waitress. They did bring a birthday cupcake but delivered it when half the table, including the birthday guest, was in the restroom. After finally giving us back our credit card and bill our waitress did not even give a simple “thanks for coming in” despite getting an automatic 20% tip. Overall it felt like as soon as they saw more than 6 people we were cast aside because they knew they’d get 20% tip regardless of the service. Again, terrible service on the most basic of things, overpriced food and drinks and unfriendly staff. 2/10 will not recommend which is a shame because it’s a beautiful building and bar but after dining there I’m not surprised it was empty on a...

Surprisingly awful. Stayed in the Hotel Zachary and thought this would be a cool place for some food and drinks.

Got seated right away, but 10 minutes in and had nobody stop by or even acknowledge us. Asked the hostess if we had a server assigned, and she ended up having to take our order.

Another 10 minutes to get our drinks, and another 15 to get the single charcuterie board we ordered. Also somehow they gave us 3 plates (for a table of 3) and just one set of silverware 🙄.

Side note, I asked about the scotch and she didn't know, she only knew they had Glenlivet, so I ordered that. Then she came back and said they are out, but they have Glenfiddich. Then I saw the bartender pouring Glenmorangie. Any scotch drinker would know these are three very different whiskys and I actually don't really like the latter, especially for a double neat pour.

Big bummer, since it's definitely not short staffed here, and wasn't even half full when we got here.

Hotel is cool, but skip the hotel bar if...