Aroy Thai Chicago — Restaurant in Lake View Township

I recently visited Aroy Thai Chicago with my wife for lunch and had a mixed experience with both their service and food offerings. While there were a few positive aspects, I encountered some issues that I feel are worth mentioning.

Firstly, I have been a fan of their Massamam chicken in the past, but recently, I noticed a decline in quality. The dish used to be thicker and richer, but now it appears watery and lacking the desired consistency. This change was disappointing, as it diminished the overall enjoyment of the meal.

Secondly, it is worth noting that Aroy Thai Chicago does not accept credit cards, which can be inconvenient for customers. Instead, they require patrons to use their ATM to withdraw cash. While I understand that there may be reasons for this policy, it does prioritize their own convenience over customer service. It would be more accommodating if they offered alternative payment options to ensure a smoother dining experience. It does not translate to customer saving any money - lunch average price is over $14.

Furthermore, I observed a concerning practice related to parking in front of the restaurant. They placed a sticker that reads; Aroy Thai Parking only on a City street sign, designating a 15-minute parking limit. While this may seem fair at first, it becomes apparent that the intention is to deter customers from other businesses from parking in front of their store. This practice raises concerns about fairness and seems to prioritize their own interests over those of neighboring establishments and their patrons.

I hope that Aroy Thai Chicago takes these concerns into consideration and works towards improving both their food quality and...

Disappointed - This place is about a block from my home, my bf and I decided to try it out as we were craving Thai food, and when I walk or drive by there they're usually packed so I thought it must be really good. Last night, we finally went there. I have to say I am so disappointed. We had the pot stickers as an appetizer, they were good and came out so fast. I was craving fried rice so I ordered the Thai Fried Rice w/ chicken....... I was so unhappy. I feel that the fried rice is probably the easiest to make yet I was so disappointed. The chicken tasted raw, I'm sure it was boiled but not for a long time, it had an off taste. No one came to check on us until they were ready to take our plates. My bf got the chili paste w/ beef and he had 3 pieces of beef and 500 hundred undercooked green beans. He didn't like it but he's not a complainer so decided to suck it up, after we left he wanted to go down the street to Budnacki's because he didn't eat the undercooked green beans but ate the 3 pieces of beef with the steamed rice that came with us. $40 later w/ tip we were still hangry and disappointed. I would love to love this place cause it's so convenient but I am not sure.... service is OK W/ that being said, two ladies were seated next to us, where the one sitting next to me was injecting herself while we were trying to eat..... let's such say that topped it off.

We will most likely not return. Maybe if we crave...

I love Thai food and have been to many Thai restaurants in Chicago, and this is the #1 on my list. Here are my go-tos:

*Pad kee mao and Pad see ew This is the dish I’d order at every Thai restaurant I go and a lot of times I just get a sad dish of sloppy and soggy noodles. And I hated it when restaurants use broccoli instead of Chinese broccoli. Not at Aroy Thai! Their rice noodles are well-charred and have a ton of Wok hei which I love. I can feel that caramelization of the sweet and savory sauce. Such a comforting dish.

Fried half chicken(forgot the proper name)* This is usually on their special section. The chicken is crispy and juicy. There’s also a lot of fried onions on top which makes the dish even better.

Crab fried rice ** Again, cooked with a lot of wok hei. Good portion and decent amount of crab meat in it. I’ve tried several different fried rice and this is my favorite.

Papaya salad * Their papaya salad is on the sweeter side. And don’t get ambitious with the spice level. I ordered level 3 for the first time and could barely eat it. Now I learned my lesson and go with 1. It still has a kick and the heat would build up in your mouth the longer the chili peppers sit...