Colectivo Coffee Andersonville — Restaurant in Lake View Township

I love Colectivo coffee, but this location needs some work. My wife, my son, and I just stopped in. I went to buy some bags of coffee for some late Xmas gifts. I ended up purchasing 5 bags in total. My wife and I also each got a coffee. My wife got a small “Snow day”, which was good and I got a medium “Gaia” Pour over. The pour over tasted mostly of paper from the filter and the drink itself was luke warm. I know that pour overs are sometimes brewed at lesser temperature, but this was extreme. I asked for a house cup for a replacement. I wish they would have prompted me to brew it again, but properly, especially since pour overs are more expensive. I’m guessing the filter was not thoroughly rinsed before brewing and the brewing vessel was cold. This is not the quality I have come to expect from Colectivo, which has normally exceeded my expectations. My wife also noticed that the garbage can in the bathroom was overflowing, paper on the floor, and the toilet paper was placed on top of the dispenser rather than in the holder. I could excuse this if this was during the morning rush or something, but we came late in the evening and they should have had plenty of time to maintain the bathroom. I hope Colectivo concentrate on maintaining quality and service before they decide to expand again. They could be seriously damaging their brand at the cost of growth.

5425 N Clark St,...

Well. There are many cool cafes around. I wanted to try here this time. I will not come back. The service there employees are I am sorry but something needs to check out to change. I ordered two coffees with my friend and a croissant. The cashier asked name for our coffee we both gave him our name. We waited our coffees first but just my friend coffee came. But later we found he just added one person name on our coffees. We both thought different same name persons coffee. And we had to find which is whose. The cashier kept chatting his coworkers. He was not interested in how our orders go. After we figured out our coffee we waited another time to get my croissant. Never comes. I went and asked when my croissant would come. He said “Oh, I am sorry. I didn’t give it you”. Then he didn’t even asked for warming the croissant. Just tossed it me. What? It was chocolate croissant. It supposed to be warm for nicely warm melted chocolate croissant. Very disappointed he is not interested in his job at all. He just asked me adding tips. For what? Since I started to discover cafes. This was the worst cafe so far. Never be back. I am sure this business is not intended in the...

The interior design and atmosphere are the best things about this place. Wide open windows allowed us to eat and get caffeinated while watching the rain pour three feet from our seats. It was a beautiful sight but that was where the fun began and ended.

It started with rude service. I knew what I wanted to order but my friend had questions about the iced drinks. The cashier was noticeably annoyed at this. Meanwhile two more baristas were goofing off behind her and eventually one noticed a patron waiting behind us and stepped in to help her. It was very unprofessional and unwelcoming.

The coffee was mediocre, a bit on the sour side. I had a turkey club and it was very basic, served on bland white bread. I could have made it better at home. My friend had an egg and potato wrap/burrito and it was tastier but still unremarkable. The wrap came with a salsa that was actually delicious, so that was exciting at least.

I would come back to sit in that window if it’s going to be raining again but there are waaaay better options...