If you want customer service that is timely, save yourself the headache and don't come here. Waited over 20 minutes for curbside pickup. They came outside as we got here and stated they were busy inside, however as the parking spot for curbside faces directly into the location, the 3 individuals waiting in line were apparent. If a location cannot accommodate 3 inside customers and ONE curbside customer, there are issues. As this is being typed, there have been no customers ordering inside for 5 minutes and the 2 sandwiches we ordered have yet to be received. Beyond irritating. Customer service is slower than slow if you do anything but go inside.
They don't care about you if you don't order inside. Even our online order tracker has now disappeared as it has stated "order ready" for over 20 minutes.
Absolutely ridiculous....
Read moreWorst Customer Service ever. I just moved here from KC and this is the nearest Subway. When I walked in a young black girl came from the back, on her cell phone ...she never acknowledged me, she just proceeded to the Soda machine to fill her cup, all the while, having a conversation on her cell phone. So I ASSUMED there was going to be someone else to take my order. Another employee walked in and I asked him: "Is there someone here to help me", and he pointed to the young lady holding the cell phone. She then said: "My bad, I'll get to you in a minute". I ended up walking out and drove to another Subway in the area, further down, but worth it. Very...
Read moreThis is supposed to be a Turkey bacon guacamole wrap. No bacon! Then after I said no to heating up the meat once , the employee almost heated it. I had to stop him, then I guess cause his shift was over at 4 and it was 3:57, he thought "screw dude and his wrap" cause he just stop making the wrap and went into the back without saying anything. He comes back , whispers to his coworker who finished my wrap and next thing I know he was clocking out. What happened to customer service? Completing your duty before leaving ? Maybe it's me but this establishment...
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