My boyfriend and I are both Filipino and loves Korean food. We always try different kinds of Korean restaurants. The food here is great! The reason why I only gave 3 stars is because of their customer service. They were nice at first but their good customer service ended when they got finished giving all the meat and side dishes to us. we’re familiar to Korean bbq for a lot of years now, we know how to grill our bbq and the side dishes called so that gave them an impression that we didn’t need help in cooking it unlike any other people there. but I have noticed when we’re almost done eating, I just realized that they were not attentive to us, unlike to the other customers (which are white and Korean)they were always asking others and the table just beside us how’s everything going and if they need anything but they never came to us and ask. I only asked for 3 times to refill side dishes and meat but we felt like they were irritated. I just hope next time they will have fair treatment to everyone whatever their race are. Moreover my boyfriend still decided to tip them 20% of our bill because the food is really good. But we’ll never come back again and will never recommend the place. Great food can only fix so much when it comes to unfair treatment and...
Read moreWORST AND I MEAN WORST costumer service ever. I go in and place an order to go for my mother, fiancé, and I for lunch . I HAVE NEVER been so discriminated against, Just because I don't look Korean doesn't mean I don't know how to order their food. I wasn't greeted when I walked in the door, I got starred at like I was some sort of animal, as I was placing my order to their surprise I ordered everything that I wanted without look at their menu and I said what I wanted correctly, the lady proceeded to give me attitude. As she was ringing out my order one of the items that I ordered wasn't priced correctly, so I asked her why there was a $10 price difference on the item that I ordered that the menu stated something totally different, so I asked her to take that item off and I ordered something else. She acted like I just ruined her whole day but changing one of my items that I ordered. She acted like I was the biggest inconvenience of her life. To top it off their food is horrible. A little surprise for them, don't judge a book by its cover. I'm quarter Korean myself and I was raised on their food. I know for a fact if I were to go in with my Korean grandmother I wouldn't have had all the issues that...
Read moreTerrible, terrible food poisoning!!! From shrimp. We are a repeat customer, our favorites have always been the brisket and the marinated beef. We used to love coming here. On Sunday, my husband and I ate the all you can eat special. We both ate the same foods, but my husband is allergic to shrimp. He didn't have shrimp , and I did have shrimp. Monday I had terrible, terrible food poisoning. Severe, painful stomach cramps and violent vomiting and diarrhea. This went on for a couple hours. We don't normally eat out. We like stopping here to eat once a year, when traveling north. We were on our way from Westport, where we live to go to a concert in Seattle. All food we consume is prepared at our house. We didn't eat out anywhere else. So the shrimp caused this for sure. Today, Tuesday I finally feel all better. I called the restaurant. I told them how the shrimp made me sick, asked for reimbursement for my meal, not my husband's as he had no trouble. They said no. I thought it was a reasonable request, considering the pain I went through. I shouldn't pay to get food poisoning. They asked if I went to the hospital, I did not. I will not be returning ever again....
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