Starbucks — Restaurant in Lakewood

please fire lylah. my boyfriend was able to get all of the groceries for the next few weeks and checkout during the 4th of july rush before i could get our 2 drinks. i have never seen a starbucks in such disarray. there were 3 people in front of me and 4 people after me. it took over 20 minutes waiting for them to finally take my order and additional maybe 16 minutes for me to get my drink. (i only know this bc i was texting my bf the whole time)

the lady behind me got her drink before me but as she was getting her hot coffee, lylah for some reason, was gripping onto the cup for dear life and the lid popped off and hot coffee got all over the women’s arm and then after that, 2/3 people behind that lady got their drink before me as well and lylah gave my drink to the wrong person. throughout all of that lylah was just spilling liquid as she would pour them into cups while making faces and worst of all, i am pretty positive she was the one training a new hire. i cannot imagine how sticky the floors...

I was ignored by megan for about 10 minutes she was extremely rude and wouldn't get off of her phone to take my order. She made it wrong twice and when I went to ask her what she was putting in my drink she rolled her eyes and walked away. This completely unreasonable and unprofessional.(2nd) time going in today and was greeted by Morgan who did a fantastic job and made my drink right. While her co worker stood there on her phone. This is honestly not the 1st time I've seen this happen at this store Morgan is always sweet and friendly but everyone else is rude...

Showed up at 6:37 and couldnt find anyone at starbucks.the girl finally stumbled over, pouring advil into her hand spilling it on the floor as she couldnt controll her DTs. This girl looked more hungover and still drunk than ive ever seen anyone. Looks like i will never be stopping here again for my morning coffee. Control...