Taco Bell — Restaurant in Lancaster

I come here often. Disappointed after today though. Ordered a chalupa for drive thru. Another customer was sitting at the speaker box for 5 plus minutes ordering, so I left the drive thru and parked. I told them I had a drive thru order and they checked it in immediately. Yet i stood there for 10+ minutes waiting, while like 15 cars came and went through the drive thru. I have worked fast food before, I know that drive thru customers have priority. But to have 3 people packing ONLY drive thru orders and have me standing there forever when if I would’ve waited in the drive thru I would’ve been done. Unbeknownst to me at the time. I told them I was gonna go back to drive thru since they were taking a lot time (I had ONE taco). I went back in the drive thru line and when I told the girl my name, she didn’t know who I was. Said it wasn’t in their system. I said “didn’t I just talk to you inside? It’s the chalupa”, cause by this point i was irritated. It doesn’t take 20 minutes to make a chalupa. Finally got it, and they messily made it as though they were mad. I noted them putting napkins in every bag while I was inside, but they put zero in my bag. And also did not give me the sauce I asked for. I come here literally multiple times a week. Never had an issue. This is not how you do business. I could tell the manager, who is the bald dude, I’m pretty sure. But he always seems like he has an attitude and I’m not about to argue over one taco. But beware. I did bite it before thinking to take the pic, but you can see there’s guacamole on the side (like the gloves weren’t changed) and it’s just a mess overall. Like I said previously, I come here often, and it’s never an issue till today. I’ve seen these same employees many many many times. But they make my taco a mess cause they’re mad? When they’re wrong. You don’t need 3 people packing drive thru. You’re not supposed to neglect in store orders cause of the drive thru. Especially since my order WAS a drive thru order. And me waiting 20 minutes for one taco, and I didn’t get a comp anything? They don’t know what good customer service is. Taco Bell, or not, that’s NOT how you...

Myself and my best friend enjoyed an evening out last night. First we stopped for an ice cream and then we went out to spice things up a little at our corner quick stop Taco Bell. Where I personally feel like a child again when we eat there. Probably because they have a vast assortment of meal combinations for every type of appetite. And like a young child I can never make up my mind which meal I will settle for at the time. So in order to satisfy my indecisiveness my best friend always helps me decide what to eat and tonight he asked if I would like to try a couple different items and share our choices. So after what he may have thought was a great debate, we left the restaurant last night with their Nachos Bell Grande, a Supreme Taco Salad and a half-a- dozen of my all time favorites... their very famous and delicious Cinnamon Delights. And that's how we tackle those cabin fever blues whenever the walls start caving in...

This particular location is actually really good. They are always polite, which is rare in fast food in the area anymore. The service is quick, despite my lunch break being the same time as everyone else in town. Good always tastes good and is accurate. Only reason I gave 4 ⭐️ vs 5 is because of the transients that are always in the parking lot. At times they get more aggressive and will chase you down as you leave the drive-thru. Being a woman of a small stature it can be a little scary as you just never know. I allow myself purchased lunch twice a month for a little mood booster, I can't afford any more than that, and I keep it under $5. If I could afford to give them money or at least food I would. Anyway, if Taco Bell & Danny's could maybe split the bill to have a security guard posted up I think it would help deter them from...