Always really fast & cordial even when I'm not a happy camper @ 7AM before I've had my coffee. In fact this Peet's is why I like coffee. Sounds cheesy but it's the truth! They have some staff that has been here for yeeeears! Also it seems that whenever they hire new staff they train them very well as I don't think I have ever had a messed up order in the last 10 years. Free WiFi, plenty of seats, clean bathroom & tons of outlets at every table/chair in the Cafe. Last but not least, super delicious, reasonably priced coffee from a locally started Bay Area chain (Berkeley).Definitely 5 stars for a coffee spot, I mean what more do you...
   Read moreRestroom was lacking for a San Rafael area coffee shop. Coffee shops should be known as places to meet grab some coffee/treat with friends and talk business/hangout. Coffee is a diuretic --urination is the conclusion. A great amount of customers will visit the one bathroom of this place and see that it needs a lot of love, not only referring to shift staff, but management in remodeling and decorating it. Coffee was great, but until the restroom conditions are improved, I'm sure there are better coffee locations...
   Read moreA twenty minute wait for a vanilla latte 'to go' which finally arrived with no vanilla shot!!!! A polite follow up on order was met with a snarky response from an older server with glasses and a pony tail. She really shouldn't be in a customer facing role - hopefully she was just having a bad day because honestly if she's not better than that, she's an anchor on Peet's...
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