Haven't been to this sub shop since the previous owners ran it; i ordered a Italian sausage, sub with onion, green bell pepper and provolone cheese, marinara sauce.
Unfortunately, the sausage used has very little flavor, the marinara sauce was out of the can, not enough was used in the sandwich, a bit dry and the amount of onions and bell peppers were just a little amount, diced. I asked for extra marinara sauce and they gave it to me; I added salt and pepper to try to improve its taste
The canned marinara sauce needs to be doctored up (seasoned), if you're not going to make it from scratch, the sausage used needs to be exchange for a better quality and tastier version. It would be nice to have rings of onion and green pepper that are roasted to have a enjoyable more authentic style of a Italian sausage sandwich.
The POS system has a pre-selected tip enabled, in the rush to sign and check out, the default tip was charged, by my own lack of familiarity with my checkout process. I'm wondering how many other people have inadvertently gotten charged a "tip", when we may not have wanted to, but just let it slide?
While, I haven't had any of the cold cut sandwiches; this Italian sausages sub, definitely needs improvement.
Before I left, I was asked about how my sandwich was, I discussed with them the improvements needed, they were willing to listen and they seemed to appreciate the...
Read moreNEW: This place has gone way down hill since the former owners retired and sold. New owner believes two things: cut costs and increase price.
They use less ingredients for both meat and vegetables. This makes sandwiches small and unfulfilling. That fact that the prices have going up by almost 20% further makes getting food here not worth it.
Order times have also gone way up. Before, even when busy, I'd be out 5-8 minutes. Now 30+ minutes when it's not busy.
Everything still tastes good and fresh, for what that's worth.
For me, it's not worth it. I won't be going back.
OLD: Best sandwiches in town. Much better than Subway. Extremely fast service, even when busy. They have a wide selection of choices but I always get the same thing, Boar's Head Roast Beef. Vegetables are always fresh and the bread used is just perfect.
Kind of pricey though and they charge extra for using a card. The atmosphere is a little stale and the staff isn't the friendliest (but by no means rude). There's a real sense of urgency and "get down to business" vibe that helps keep wait times low, so that a plus. In the few years I've been going, I've had only one order that was wrong, and they fixed it without issue.
If you like sandwiches but don't like the stale food served by Subway, then I would definitely recommend...
Read moreMy wife and I have been coming here for at least 20 years but we're never coming back after the latest fiasco. The service has been bad since the ownership changed to say the least. They consistently get the orders wrong whether they forget the cheese on the sandwiches or forget to put your side of potato salad in the to go bag. Our final straw is they put rotten chicken in our sandwich and when we called about it the manager was smug and acted like we were looking for a handout or something. I took the sandwich back so the manager could smell the rotten meat in the sandwich and she gave me 10 bucks and didn't even say sorry. This place has gone downhill and they deserve what they get when they lose more of their longtime customers like us. They have poor hygiene as well and I have contacted the health department about them giving out rotten food as well. If it ever burns down, I'll make sure to be there to piss...
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