Standing here in the gas station watching two very sad very very unwelcoming, unfriendly, slow and robotic like people working. I was the first of many to the counter that were ignored. The two staff working have left us all standing here. They haven't said a word. When I told the female working that I was here she didn't ask my name. She moved to the person behind me. She helped him and got his order. I mentioned this to the man working and he said he would start my order but they are still taking care of people who got here after me. I work in fast food and I've never seen a more sad and slow work environment. The staff are providing no customer service and no speed at all. After all of that I found a very sharp seed or pit in my food. First time to a subway in Las cruces. ...
Read moreOrdered the 6.99 meal of the day and made it a foot long (add 3$). Should have been 9.99, but the employee rang it up at over 14. I explained it to the employee and he told me that it was somehow correct, "tax and stuff." Obviously that's not how much tax is. Then two other employees tried to fix the problem, but could not figure out how to correctly ring up the promotional price. All the while, the first employee was making disgruntled comments about how 9.99 becomes 14. I waited at the register for like 10-15 minutes, but they were unable to figure it out. Eventually, I was going to be late for a meeting, so I had to leave without my food. Half the sandwich was for my wife. We both went to our...
Read moreI ordered twice over the web and both times they didn't have the ingredients to make the sandwiches and i had to cancel the order for a refund. I dodn't think much about it either time and foolishly didn't check until much later. I HAVE RECEIVED NO REFUNDS. Contacting subway has led to two emails about how they take responsibility for these situations and . . . NO REFUNDS. This location seems to sell only theoretical sandwichs. DO NOT ORDER ONLINE UNLESS YOU ENJOY PAYING FOR NO SANDWICHES. But don't worry . . . the staff will tell you they'll refund you and that's just as...
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