First time visiting this new, local spot. My wife and i have been in food service and coffee shop/restaurant management our entire lives so our expectations are always high. The owners Elizabeth and her husband (I forgot your name brother im sorry!) were extremely welcoming and friendly. Great customer service. The atmosphere is warm, inviting, and very cozy. Plus they are kid friendly, always a plus. We ordered a few things, but i want to preface this by saying we are not picky people. These are minor areas for improvement and they are always willing to fix any issue that comes up. We just want them to succeed so the devil is in the details. Our sons hot chocolate was perfect temp, but could have used more chocolate, my wifes latte needed more body and foam and could have been a tad sweeter, and my redeye cup could have been filled more and the coffee needed to be hotter. But again, these are really nitpicky observations that would have been fixed had we brought it up and that they will undoubtedly fix and remedy for the future. It all comes with practice and coffee is such a subjective thing, its hard to get it right every time for every person. Once they start going full steam they will work all these kinks out. Great customer service is hard to find, so we will for sure be back to do our part and give them a chance to succeed. Very highly recommend! *Just remember, be patient and flexible. They are learning and will make mistakes. However, they re willing to listen and fix any issue that comes up. Give them a shot, you wont be disappointed! Keep up the great work and cant wait to see you...
Read moreGreat, local coffee shop! I make a point to support local businesses as often as I am able, and this coffee shop is a great find! The coffee is also local, it is great flavor, and the staff/family are so kind. Bonus---they are VERY informed and conscious of food allergies and double check labels, know the products they use, and they take pride in serving customers.
The staff helped me pick a drink that I would love (iced coffee, not a latte and good flavor additions!), worked with me in my food allergies and preferences,and even gave a free, homemade (tasty) chocolate chip cookie for my first visit!
I am someone who loves hanging out in a coffee shop, reading, working, studying, etc. This shop is a little small for that, and they don't have much space for working, socializing ,and no outlets for devices.
Support local and definitely give this shop a try! Seeing a family work together in their local business is just what your heart needs! Check them out, I will...
Read moreI moved to Vegas 10 years ago. In that time, I've tried so many coffee houses I've lost count. And tbh, I was ready to give up. But then I found this place. I know taste is subjective, but imo Convo makes the absolute best coffee in the valley. But it's more than that. The family that runs the business are some of the most pleasant & frankly awesome people I've had the pleasure of buying anything from. And, if you have gastritis like me & your doctor has told you repeatedly to quit coffee but you just can't, give Convo a try. Somehow their coffee doesn't bother my stomach at all (unless you're dumb like I once was & have two large coffees on an empty stomach... yes, they're that good that I did that). I wish I had coffee drinking friends. This would be a great place to spend...
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