Taco Bell — Restaurant in Las Vegas

It's a little after 4:00 in the morning and my son is leaving and a fishing trip with his grandparents and wanted some food before they took off. So I looked up what was open right now and let him decide from the few places that are open. Well suppose to be open. He chose taco Bell'. So on the way to the airport to meet his grandparents I drive 15 minutes out of the way to come herez just for the lady to rudely tell me that they're not taking any orders. I explained to her how I had just looked online and driven out of my way to come over here because it says they're open and asked her why they're not taking any orders she said that she's rebooting the system and can't put it in the computer. I then told her I have exact cash if she could write it down and put it in once it's up. She just said nope. And then after if she thought maybe they should put that online so people aren't wasting their time driving over here when they're not going to serve people and once again she just said nope. With an attitude. So thanks Taco Bell now my son is going to be hungry on the plane because you guys don't think people's time is valuable. I think maybe you guys need a little course on customer service and should be a little more considerate of people's time. I used to work in fast food when I was younger and we just wrote the orders down and then process them when our computer came up like I explained to this rude woman in the Drive-Thru. But what it seemed like to me is that she was just being lazy and didn't want to do any work that's why she didn't take my order and numerous other cars that I seen just in a few moments that I was there. Not good for business....

The old Hispanic man who works the drive-thru around 4:40AM on Monday was just rude. He seemed irritated if you asked him for anything. I asked him for some more hot sauce and a cup of water, he begrudgingly got it for me, though he tried to hide that he was annoyed. Then he forgot to give me my receipt so I had to go through the drive-thru again to ask for my receipt. When I got to the window of the drive-thru he took a lot of time to acknowledge that I was waiting at the window then I told him that I needed my receipt, he told me - with a tone that suggested he was annoyed - that the system was down so he couldn’t print receipts at that moment. The system being down seemed odd to me because how could a person take an order but not print the receipt of that order? But, let’s give him the benefit of the doubt, maybe what he said was true. Well had he just informed me of this before I left the drive-thru window or better yet before I made an order then it wouldn’t be as bad and or annoying to me. But one thing is for sure I now know not to go to a Taco Bell, especially late nights or early mornings. Their are plenty of other companies that serve food,...

DON'T GO HERE TO AVOID BEING DISRESPECTED!!!! This is always my go to location since it's closest to my house, but today will be the last time I go there. I will also make sure to tell my friends and family to not go here, so they don't have to experience this awful service. I just left and had the rudest service ever. This young girl, dark hair, thin and short, was so rude. Why work in customer service if you're going to be rude? No greeting, or manners, she didn't answer when I asked her something, and on top of it, she handed me my food and she dropped the bag and my food fell out. She didn't even apologize, and when I asked her if she could please remake it, she rudely answered, "well what is it cause I don't know what fell." When you could clearly see the nacho cheese spilled on my car door. I understand she might've had a bad day or something but I've been in customer service for over 12 years and you leave your problems at home, and you still take care of your customers in a...