Sea Watch On the Ocean

I’d like to start off by saying my family has been going to Sea Watch for over 30 years celebrating many momentous occasions there. We had my late father’s 80th birthday there with over 80+ people in attendance and the accommodations were fantastic. Today was my birthday and I wanted to have lunch with my mother. What better place to choose than Sea Watch, our favorite place for notable occasions. We arrived and went upstairs. We spoke to the bartender there and she indicated the patio was closed and she’d like if it were open but was instructed by her manager to have it closed. We were instructed to go downstairs if we wanted to sit on the patio so that’s what we did. Once downstairs we entered the patio area and a server had just began cleaning a table and said we would be fine to sit down if we’d like. So we did. A few minutes later a short gentleman with glasses, collared white shirt, and gray hair came up to us with a very stern tone asking if we needed help with something as if we had done something wrong. My mom and I both looked really confused at each other and then at him. He said the table was reserved and that we would have to go to the front hostess to be seated. We explained that we were told it was fine to sit there by their staff. He was insistent and his tone was really rather rude. After a bit of shock with how we were being treated and back and forth I asked him what his name was which he was resistant to provide to me. After insisting he said his name was “George”. I asked George if he was the manager and he said he was. He quickly changed his tone and said he’d grab some menus for us. Our server returned with menus and I never saw George after that. No apology or explanation for the behavior. I don’t really know why we were treated the way we were but I’m not going to let this one incident with poor management ruin my experience with such a beautiful restaurant. I’d be happy to change my review if someone from Sea Watch would like to make this right. It’d be a shame to stop attending such a nice established based on one persons inflated ego. Needless to say it left a bit of a sour taste for my birthday but the food was great and our server was very accommodating. Sea Watch may want to look into who’s respresenting them at a management level.