I'm the dad of Andrea who is mentioned inaccurately in Dragon leaf's response. Three times I have stopped by in person to put in an order for her and her friends. Twice they have messed up at least one of the drinks by forgetting the creme brulee... No big deal since she called and Dragon leaf refunded one of the drinks to my card. Their boba tea is pretty good when they get the order correct and that's why the kids keep wanting to order from Dragon Leaf. But to want to argue with the customers because they aren't happy with the service is ridiculous. We love supporting local businesses but our Filipino family will not be coming back and will definitely spread the word in the community.... In response to Dragon leaf's reply: Obviously you guys can't handle a negative review! After multiple times of messing up a simple order we actually complained and you seem to have an emotional meltdown because of that! We completely support local Asian businesses so don't try to turn this into something it's not by your nonsensical reply. I just took the time to read all of your reviews and saw a couple of others who also mentioned problems with their drinks. BTW, when a customer drives a long distance to pick up drinks it's not much fun to find out the order was not made accurately. And your original comment to our daughter "we know who you are"... Well, of course, no one is hiding their identities! Hopefully you will grow up and mature as your business grows! We wish you success but you've lost not just Andrea's but our entire family's business due to the fact that we can't complain that a couple of $7 drinks tasted awful. We just had a wonderful lunch at Nami Korean-Japanese restaurant. Great service and no drama. Our mistake for allowing the kids to try to get Boba afterwards! Response to the 2nd edited response from Dragon Leaf: I stated "Their boba tea is pretty good when they get the order correct" not sure how you can twist that in your response??? And there is nothing libelous about sharing our experiences of multiple times the order was messed up. It's a fact that you even admitted to in your previous response. Still wish you success! I've kept my word and we haven't been back. Plenty of options here in the community and...
Read moreThe drinks taste good however, it has now been two times that we have had our take out orders not made right. The first time we shrugged it off because mistakes happen but the second time it was a bit frustrating considering we pay extra for added items. We would have said something on the spot but we get darker milk teas so you can't really tell if they put the extra items in. It is not until later when the drinks are almost empty that you can see that they forgot to add what we asked for. Also, I noticed it happens when a specific employee is working there. As a reminder, please let the employees know to double check the orders before making...
Read moreFirst impressions
I’ve never been here before and had high hopes. The pastries were good but the drinks were a flop. I asked for a coffee boba with sugar and it seemed like the barista poured a cup whole cup of brown sugar into a medium sized drink. I could taste the sugar even after mixing it. The drinks also did not have enough ice making it taste nasty in this weather. I had asked if they did remakes as most establishments do, and the barista said no. I wasted $15 on two drinks that were tossed into the garbage due to them not being...
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