This happened about a day ago. And I been thinking about it since. Decided you know what, I think they forget we can write reviews on their customer service. So time came to make my first payment. And I budgeted my check to make the $92 payment. At the time I was told that would be the bi-weekly rate. Well when it came to paying it, they said $186 and I was like "wait what? Whyd it increase?" he didnt say anything, then asked who I dealt with, I told him Cory. And then he put me on hold. Whoever picked up the phone I assumed was Cory. I started to explain I didnt understand why the furniture payment increased. I was trying to tell him what was told to me, and he began to talk over me. Thats all the call was, was me tryna talk and him pretty much not listening and talking over me and complaining to me that I need to make my payment and he needs to get off the phone with me. He was so disrepectful I was done dealing with him, so I asked for the manager. He then threw at me his big title of "I am the store manager!" I was over it by that time. Its ridiculous how he handled my situation. If he would of 1.CALMLY LISTENED 2.CALMLY REPLIED AND 3. PATIENTLY HANDLED THE INFORMATION. Then we would of concluded quicker that It was a miss understanding on my part. And in the process wouldnt of gotten to this review of disrespectful customer service. Maybe I would of went through with buying 2 more bed sets from them in which I was thinking of doing. But not anymore. Nope. Anyways I made my payment of $186 because wasnt the fact I couldnt afford it. It was just me wondering why I was told $92 before. Thank you easyhome for making me feel incredibly stupid and pissed off, Im sure you know now I will not recommend you or come back for more furniture. But yeah if you value customer service, this place doesnt have the...
Read moreIts one things for you to not want to do business somewhere that is your choice! Oklahoma Poster!! don't set up an account and slam a business with lies. The prices you quoted are wrong so anyone that just checks the website can see that! Why you would take the time to write a negative post about something you have no understanding about and haven't done business with is beyond me! Maybe your a competitor or a previous customer that didn't pay there bill? A lot more goes into the merchandise costs that you know obviously! We include free delivery, setup, service, loaners are provided if the item breaks, moving the merchandise to a new residence if the customer moves, no hassle returns if you no longer need the item so you have no long term debt with us! Why we are talking about washer and dryer sets at $17 a week. You would spend more than that at a laundry mat if you had to go there but I am sure you think they are a rip off as well? Don't show your ignorance by posting stuff about business's you have no idea about! You can't buy a new washer & dryer set at any store for $500 so obviously you have never bought one before & just have no clue what your even talking about!...
Read moreMy experience with this bullshit of a company told me i was paid up till the 25th of february then turned around and said that if i pay on the 17th then i would be 3 weeks behind when ive been making bi-weekly payments this entire time then when i asked to speak to someone other than cory i spoke to brian who they say is a regional manager he then put words in my mouth by saying i see that you didnt want to cooperate with cory when he's trying to help you and he then continued to talk over me and use my other bills as scenerios then continued with saying your electricity people are obviously not working with you this company is by far THE #1 WORST company that i have ever went through never again will i EVER go through this bullshit excuse of a company again they have the worst customer...
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