Taco Bueno — Restaurant in Lawton

I am very disappointed in the unacceptable food I was given today at our Taco Bueno Restaurant. I have the photos and receipt to verify this complaint. Please send me the email to where I can send them to l, so the one who is reading this will know I have visual proof of the sorry excuse of tacos and burritos I was given today. This is the only Taco Bruno in at least a 30 mile radius, and one would think it would have high standards in serving the food that is advertised, especially when they are competing with other taco establishments such as Taco Bell and Taco Mayo. We live 17 miles from the Taco Bueno and we go out of our way to eat there because we enjoy their food. But not today. If this was something minor, I would overlook it, but we were cheated out of a full meal. The tacos I received had a smidgen on taco meat and couldn’t even fill the bottom of the taco and it was filled with lettuce and tomatoes, thinking it would hide the minimum scoop of taco meat I received on all of my tacos. If I put all of the taco meat from all six tacos, it would have only filled one taco decently. Unacceptable. Additionally, our bean burritos were practically empty! One third of the burrito had nothing in it; it was just a tortilla. Again, I took photos to send to show visual proof of this complaint. For us to pay almost $30 to feed my family of four and get these skimpy scoops of taco meat in my taco and a practically empty bean burrito that left my family still hungry is truly unacceptable and I am very disappointed and upset. We have been patrons of Taco Bueno for several years, choosing them over the other competitive taco establishments, but tonight’s meal was truly disappointing to say the least. I know my almost $30 meal will not put a bucket in this corporation, but if you strive for customer satisfaction like you preach on your commercials nationwide, then the management of this particular store has a lot to learn to teach their staff quality...

No customers should have been first clue. Wait at menu board, finally. Take my order, first item they no longer have, but it's on menu.pull up to the window the girl working the window playing on her phone, obviously I have disturbed her. Fixes my drink, still on phone. Lid half on sofa running down the cup. Order comes out and it's completely wrong. Closes window and back too her phone. So I sat several minutes waiting, even knocking on window. She finally comes back to the window obviously I have put her out again and asked me what the deal is. I explained that that wasn't what I ordered and she said I repeated the order to you except for she didn't I asked to speak to a management and she said she was. So it's quite obvious why they have...

I'm only giving it a 1 star because the 2 black gentlemen had good customer service. Have not been here in 1 1/2 yrs and nothing has changed, lawtonfied.38$ worth of food was not worth it but ya its fast food. The beans were dry I had to put warm water in them before I could eat them for the mega mexi dip and chips.. It's not worth 11.99. The chips were stale and way over salted, the guacamole was the only thing good. Ordered 2 bean burritos with sauce and onions... None! Very thin and dry, like I was eating a party burrito. #7 the chips were not fresh and the taco was flat and full of grease. This place has really went downhill with food quality and customer service since they moved over from 38th st. Will not waste my time or...